3A Dental Care

3A Dental Care – Best Dental Clinic in Lancaster are very proud of our new practice which we think we have designed to a very high standard; the patients’ needs are our highest priority. The feedback we have been receiving has been very positive and our colour schemes and finishing touches have been appreciated.

As a small team, we have time to get to know our patients individually and can treat people in a relaxed environment. We offer a full range of treatment on the NHS for children and a payment scheme for adults to spread the costs.

We are currently in the process of contacting patients who had routine appointments postponed or cancelled during the Covid 19 closure.

Our telephone lines are extremely busy at the moment but you can also contact us via email or Facebook messenger. We aim to answer any enquiries or calls as soon as possible.

Our appointment diary is currently being managed 2-3 days ahead. Please be assured the team are working extremely hard to ensure all booked appointments go ahead. If an appointment needs to be amended we will contact you as soon as we are able.

Unfortunately there will be no Saturday morning or late Monday evening appointments available at the current time.

Aerosol treatment (High speed drill and ultrasonic scaling), also known as AGP’s, are now available, although with the guidelines and regulations we have to adhere to, these appointments are only available at the end of the week (Wednesdays, Thursdays and Fridays) when we can utilise both surgeries. This is due to the ‘fallow’ time involved-ie, having to leave the surgery empty for an hour after these treatments. We are in the process of contacting and booking patients in for these appointments.

Our software is currently being updated to provide new, safer ways of completing forms such as Medical History forms and patient consent. These will be sent via e-mail or SMS to a smartphone where they can be completed via a secure portal. Paper copies will still be available to complete on request.

Text and e-mail reminders have been temporarily stopped due to the complexity of appointment booking. We can still however send appointment cards in the post on request.

Entry to the practice is strictly by appointment only.

Once again, we would like to thank you for all your understanding in these difficult times.