65 Broadway Dental

Buyer Beware: Deceptive Insurance Practices-- I have never written a negative business review before, but my experience at AL Dental Studio has forced my hand. I was informed that I needed a root canal and a crown. The attendant explicitly reassured me that the procedure was in-network, as it was when I visited the prior location. However, they requested that I pay $2,875.00 upfront, claiming they were undergoing a "re-credentialing" process due to an office move. I was promised insurance would provide a full reimbursement "in a couple of weeks" at the in-network rate. This was entirely false. My insurance company processed the claim as out-of-network. When I confronted the office, they told me they would resubmit the paperwork and advised me not to cash any insurance checks. After weeks of radio silence, I called my insurance provider directly and discovered the truth: the treating dentist, Dr. Ibragimov, is completely out-of-network. Instead of owning up to their misrepresentation, AL Dental Studio has refused to return my calls. If they called me and apologized and offered to split the difference, I would not be writing this. But they didn’t. Because they have chosen to ghost me rather than resolve their error, I am currently taking legal action against them. (Fortunately for me, I am an attorney). Avoid this practice at all costs.

I have to say that my experience at Dental Studio has been fantastic. The treatment I received from the moment I walked through the door was so warm and friendly. I don't regret taking the initiative to become their patient at all. My dental treatment is going very well! I would definitely choose them again. Thank you so much for your attention, which makes me feel so comfortable... Sincerely, Escorche, a satisfied patient

I had an excellent experience at AL Dental, located at 30 East 60th Street, Suite 608 in New York. From the moment I walked in, the office felt welcoming, clean, professional, and well organized. The staff was courteous, attentive, and made the entire visit smooth and comfortable. The dental care was outstanding. Everything was explained clearly, the service was thoughtful, and I felt genuinely cared for throughout the appointment. It is rare to find a dental office that combines professionalism, kindness, patience, and high-quality care so well. I highly recommend AL Dental to anyone looking for a trustworthy, modern, and compassionate dental practice in New York City. Truly a 5-star experience.

Excellent service and all the employees are very friendly. Att: William Canela

Top quality care across the board! Touched pretty much every tooth and the fix feels great and best part is pain so far (knock wood) hasn't lasted for days. Highly recommend!

Honestly one of the best dental experiences I’ve had. Everyone was kind, patient, and welcoming. The procedure was smooth, and they made sure I was comfortable the whole time. You can tell they truly care about their patients. Thank you again!

5 stars — truly an amazing experience from start to finish. The space was spotless and very well maintained, which immediately made me feel comfortable. The reception team was warm, professional, and welcoming. Most importantly, the cleaning and whitening process was completely painless and handled with great care. Everything felt efficient, smooth, and high-quality. Highly recommend if you’re looking for a clean, professional, and genuinely pleasant experience

I’ve been a patient here for over three years, and I couldn’t be happier with my experience. The entire staff is incredibly friendly and welcoming, always making me feel comfortable from the moment I walk in. The dentists and hygienists are true professionals: attentive, gentle, and thorough in every detail of their work. I really appreciate the level of care and consistency they provide at every visit. Highly recommend this dental office to anyone looking for excellent service and a team that genuinely cares about their patients!

My visit to 65 Broadway Dental with Dr. Heifitz was excellent from start to finish. The atmosphere in the clinic is bright, spotless, and modern, and everyone I interacted with was kind and professional. Dr. Heifitz took the time to go over every detail of my treatment, explaining things clearly and making sure I understood what was happening at each step. He has a calm, reassuring approach and an attention to detail that made the whole experience stress-free.

I recently visited this dental clinic and was truly impressed! From the very beginning, the staff were friendly and attentive, the clinic was spotless, and everything looked modern and well-equipped. The doctors explained each step clearly, showed everything on the X-rays, and worked carefully without rushing. What I appreciated most was that the entire treatment was absolutely painless — even the anesthesia was done so gently that I didn’t feel a thing. The prices are fair, and there were no unnecessary or hidden services.

I had such a great experience at 65 Broadway Dental with Dr. Heifitz. The whole office is really welcoming, and I felt comfortable right away. Dr. Heifitz is very thorough and explains everything in a way that’s easy to understand. He’s gentle, patient, and you can tell he genuinely cares about his patients. The office itself is super clean and modern, and the staff is friendly and professional. I never felt rushed, and the whole process was smooth from start to finish. If you’re looking for a dentist in the city, I’d definitely recommend Dr. Heifitz and 65 Broadway Dental.