Aesthetic & Family Dentistry of Washington

I had an excellent experience at Aesthetic today! From the moment I walked in, the customer service was outstanding and attentive. The staff went above and beyond, and their professionalism and kindness truly stood out. I’m so grateful for the care I received. Dr. Obholz was patient, informative, and welcoming. It’s clear she takes pride in her work and really values the patients. Thank you to the entire team Armando, Medina, and Byron for the amazing service — I’m actually looking forward to my next visit!

Reception and booking v smooth. Dental work itself less impressive. Cleaning took a v long time (circa an hour). Lots of x-rays taken (more than anywhere else I've been). When I then saw a dentist for fillings they were splitting their time between me and at least one other patient. Since I've had increased sensitivity which I hoped would improve but hasn't. And I'm now getting calls about 'mandatory' cleaning. I've got a couple of colleagues who were also recommended this place and had similar experiences. One had to go back for a fix up and was treated dismissively by the dentist. Despite the fix up the problem remains. Not sure why the drop off; perhaps ownership has changed? Disappointing.

What a disappointing change a few years makes. Between my wife, my kids, and I we have over 60 years of relationship with Dr. Obholz’s practice. We have been through 10’s if not hundreds of hygienists and dentists. Through it all we were connected to the practice and even stayed on through a pay for service basis when I retired from work and lost dental coverage. We recently had a horrible experience that has caused us to change our dentist, moving from a 2 block walk to a 25 minute drive. As our dentist knows, both our kids struggle with autism. The last time one of them was there the dentist took almost 4 times to get her crown in. Not only was the experience awful and triggering to my daughter but he took a break to upsell whitening to a patient in the other bay. We have asked for 6 months to speak with Dr. Obholz simply to get an apology. She has ducked every chance to talk. To be clear, all we wanted was an admission of error and a commitment to do better. This never happened. We have since quit the practice and suggest that clients consider who they work with. There are many choices for dental service in the area. We chose someone else and are glad we did.

I came to Aesthetic and Family Dentistry during the Covid pandemic as I could not access my regular dentist in another city. The care was fine, but the up-selling and surprise charges left me feeling ripped off and therefore I never returned. Despite providing my insurance information in advance, I was hit with a bill beyond what was estimated for a basic exam and cleaning. I'm an adult and was sold sealants by the hygienist, which unbeknownst to me I had to pay for fully out of pocket at $50 a pop. When I returned to my regular dentist, he snickered and said I'd been ripped off. I recall they also wanted to charge me $20 to clean my mouth guard -- something my regular dentist (in one of the most expensive locations in the country) does for free. It just didn't feel like an honest practice to me. UPDATE: Yes, I am a real (one-time) patient -- that's why I know exactly how much the practice charged for dental guard cleaning.

I decided to bring my daughters here from their previous office. We all had a wonderful experience. We were greeted kindly, got our teeth cleaned thoroughly, and given care plans for future appointments. I highly recommend this office for individuals and families!