General dentistry in northwest El Paso, Texas
Smyleee Rating
Rated
Anthony Bai, DDS, also known as AA Relax Dental Care, is a general dentistry practice on North Mesa Street in northwest El Paso, Texas. The practice provides everyday dental care for adults and families.
As a general dental practice, the office focuses on the routine treatment that keeps teeth and gums healthy over the long term. General dentistry typically includes comprehensive examinations, professional cleanings, tooth-colored fillings, and monitoring for tooth decay and gum disease, along with guidance on day-to-day oral hygiene.
For teeth affected by deeper decay or infection, root canal treatment is used to clear the infection from inside the tooth and, where possible, save the natural tooth.
Keeping a regular checkup schedule is the most dependable way to catch small problems early, before they need more involved treatment, and professional cleanings remove the hardened tartar that everyday brushing cannot reach.
A new-patient visit generally begins with a thorough examination, with any findings and recommended treatment explained before care begins. As with any dental practice, patients are encouraged to ask the dentist to explain a recommended procedure and its alternatives, to request a written treatment plan with itemized costs, and to seek a second opinion for more involved treatment, so they can make a fully informed decision. Patients are also encouraged to raise any pain or concern after treatment so it can be reviewed promptly.
The North Mesa Street location is convenient for the surrounding northwest El Paso neighborhoods.
You can review the practice’s services and contact details on this page and reach the office directly to request an appointment.
Anthony Bai, DDS (AA Relax Dental Care) is a general dentistry practice in northwest El Paso, TX, offering routine and restorative dental care.
Best Known For
General Dentistry
| Monday(Today) | 8:00 AM – 6:00 PM |
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 8:00 AM – 6:00 PM |
| Saturday | Closed |
| Sunday | Closed |
General dentistry at Anthony Bai, DDS (AA Relax Dental Care) brings together comprehensive exams, cleanings, fillings, and gum-health monitoring, the everyday care that keeps a El Paso smile in good shape.
Smyleee Rating
Rated
17 reviews
Smyleee Rating reflects verified profile signals, reviews, and overall care quality.
This dentist is grossly incompetent. He did a root canal on me which got infected and he just laughed it off. Went to another dentist and my jaw bone was FULL of puss and even the dental assistant got grossed out remarking OMG. This place is just after your money so don't go here if you care about your dental health. They don't use proper sterilization techniques and they probably don't even have a autoclave to insure the instruments are sterile. He is so arrogant and haughty, treating everyone like they are ignorant. Avoid him at all cost!!
Very bad experience with this dentist. I went in for a root canal and he ended cracking the tooth next to where he was working on root canal. He did not say anything rather I went home and later experienced severe tooth pain that traveled to my brain. I had to call the Emergency room where they referred me to Dr. Holden. Dr. Holden examined me and told me my tooth was cracked he had to extract so I lost my tooth now I need an implant! Good luck in seeing this dentist. I don't recommend him!
I went in to see Dr. Bai a couple years ago for a routine dental cleaning fully covered by my insurance. Dr. Bai looked at me and said I had severe gingivitis and that I would need a more expensive cleaning that was not covered. I was surprised and emphasized I did not want that. He refused to do anything. I requested my teeth x-rays (which other dentists have before e-mailed to me), and he refused and argued with me for 30 minutes until he begrudgingly handed them over. I've never had a cavity, and future dentists have actually commented on my good dental hygiene. You've been warned! This man is a crook.
I have had a lot of dental work done by Dr Bai., even cosmetic work done. The outcome has been awesome. I can now smile! I have referred people to his practice. He is very good and also his staff is outstanding.
I witnessed my mother get her tooth extracted today, Dr.Bai advised she was coming in for fillings however the teeth couldn’t be filled due to decay. So he advised she had 3 options that would be a root canal, an extraction or antibiotics. He did warn that if she does take antibiotics pain will eventually come back then he stated her insurance didn’t cover root canal. So he pulled one tooth but there were others that needed to be extracted or the root canal. However when leaving it was confirmed that her insurance did cover root canal. So his wife Esther was very rude when returning my moms phone call about the insurance- she was yelling and very irate. I her daughter took over the call and advised that Dr.Bai 1) stated the insurance didn’t cover root canal then he also stated he would have those 3 options for my mother that could be done she advised that’s not what happened mind you she was not in the room, she kept talking over me and I eventually disconnected the call because not only is she was rude it was all dysfunctional. Her husband then called back, and basically try to gaslight me as if I was not in the room when her tooth was extracted. He basically said he wasn’t talking about the tooth he extracted but the remaining teeth that initially needing the fillings is what he was referring to. I advised he didn’t go in depth hence we weren’t on the same page nevertheless her insurance does cover root canal for her her other teeth. He offered her X-ray and I advised we will be taking him up on that offer so we may get a second opinion, he was then aggravated saying “that’s fine” which I know it is because it is not his choice and then had the nerve to say he does not get paid anything at all for the insurance that my mom currently has. This man does not like his job. He bought money some how into the equation when it was never mentioned. My mother is a diabetic and all he kept saying was “we help her, we don’t get paid anything at all” if that’s the case then why accept that insurance? This man is fraudulent. I don’t recommend going to him and if you do please double check what insurance covers and what it does not; also don’t even try to speak cordial with Esther. She is very unprofessional always arguing with someone.
Reviews are aggregated from public sources.
