Aspire Dental & Implants

I love this dentist! I drive 25 mins from home to come here cause they have great availability, the dentists are always fantastic, the dental team is wonderful and Ariel runs that place amazing! He is so knowledgeable and always on top of things! They have restored my smile, and therefore my life! Thank you so much!

I really wanted to like this office… everyone is friendly and the place is modern and clean. I booked a new patient special for $59. I was text from the office and I let them know I was coming in for a $59 teeth cleaning and X-rays. The hygienist was off so I had Xrays done. Was told that I pay $60 and will pay later for the teeth cleaning. While..walking to the front I asked well how much are cleanings? Ariel the front office manager said $100-$1000 (depends)…. Once home I emailed Ariel again and stated that I wanted to verify the new patient special is $59 and it covers my cleaning. This is where the customer service and communication and a little bit of “trickery” started. He informed me that the $59 does not cover the cleaning. So I sent him a screenshot from his website of the special. Fast forward 24 hours later and Ariel had the web developer remove the special from the website. So instead of stating yes, we will get you a standard teeth cleaning, X-rays for $59… he spent 2 days going back and forth with a patient who cancelled the teeth cleaning.. and is no longer a new patient. Ariel, if you are incentivized to maximize revenue from a teeth cleaning..you guys need to rethink your strategy. It was a simple process and you dropped the ball significantly … as a business owner I had to leave my feedback, Ariel call me if you wish to discuss.

My husband went there and was charged $29 for his first visit and cleaning. Then went back for a tooth chip repair which they charged $79. So he told me and my daughter to go. Was our first visit for both of us. She got a regular cleaning and was charged $280 and I was charged $218 for only cleaning half of my mouth. They said insurance wouldn’t allow them to clean the other half during that visit and I would need to come back for the second half of my mouth and that visit would be $116 more. My cleaning was called a deep clean but there was wrong with my gums or teeth. They told me I was saving $1216.00. I have canceled my 2nd appt. They billed my insurance $1823.00 !! That was just for my visit. I am sorry but this cannot be ethical.

I went here because they were an recommend in network provider. During my visit I was recommend some services by the dentist and after they gave me the break down and total out of pocket cost using my insurance I agreed to have the recommend services done. When I returned on my 2nd visit I was informed they did not submit my claim correct and some of the services were denied and now I owed an additional $400+ because of their billing and coding error. They never offered an apology or tried to resolved the issue with the insurance.

I got an implant here done by Dr. Walker. Everything was ok. They have a 3D Xray which facilitates the work for the doctor. He was very attentive and explain everything to me step by step during the whole process and I liked that. However in two of my follow up appointments that I had they didn’t have all the tools they needed to work with my implant ready by the time of my appointment. That was a little frustrating but other than that, it was a good experience.