Benefit Dental Care 2

Dr. Kim is an excellent dentist and I truly appreciate the quality of care she provides. She is knowledgeable, attentive, and makes me feel confident about my dental care. The dental assistants and clinical staff are also kind and helpful, which makes the appointments themselves a positive experience. Unfortunately, the front desk experience has consistently been very unpleasant. The receptionists often sound annoyed when answering the phone, as though taking calls is an inconvenience. In person, check-in can feel equally uncomfortable. They rarely look up from the computer or acknowledge patients in a welcoming way. For many people, going to the dentist is already stressful, and the front desk interactions tend to make that stress worse rather than better. It’s frustrating because the clinical care here is genuinely five-star. If the front desk experience matched the level of professionalism and kindness shown by Dr. Kim and the rest of the staff, this would easily be a five-star office.

My whole family and I have been seeing Donna for our cleanings for over 15 years. She is amazing! My youngest child has special needs and Donna has been able to work with her for all these years and help her so comfortable with going to the dentist! She is personable, attentive and kind! I can’t say enough about her.

I have been a patient of Benefit Dental for a few years. My 2026 experience is as good as my 2023. I am very satisfied with my across the board dental experience, and I recommend them. Kind, courteous, and highly professional.

To be clear, the three stars are only due to the fact that the owners prefer automation over real people for phone calls I find the staff they are fabulous and I have no complaints what so ever However, when I need to call the office, I do not have the time to be given prompts to get to the next prompt to get to the next prompt. I want to speak with a live human being. It will take half the time- I do not want an automated computerized system

My entire family and I have been going to Benefit Dental for my entire life, 30 years total for myself. I started going when it was a private practice and have carried through even when they were sold to a corporate owner, which was several years ago now. Through it all, Donna has been my hygienist and she has been the most gentle hygienist and she is just such a kind person. If Donna ever leaves so will I!