Bliss Family Dental of El Paso Southeast

The Best!!

Great place! 5⭐️

You can't go wrong with Bliss Dental every member of the staff is professional, I'm 100% satisfied with the work is done to me , and I recommend it

Daniella was a delight & did a fabulous job 😇 Dr. Vanetta was her usual amazing self & Nicela was over the top kind ♥️

Bliss Family Dentistry they give good patient service they take care of you very good and I am very happy to have found this dentist office I also like the way Denise clean my teeth she doesn't excellent job the person also that scan my teeth for my bottom partial she also did an awesome job I will recommend this dentist office to anybody and I will never go to another dentist again there will be my dentist for as long as they're in business

I found the office to be clean and well maintained; however, the professionalism and communication from the staff need significant improvement. Prior to my appointment, the front desk staff stated they could not locate my insurance information. Unfortunately, I was never provided a courtesy call about this issue. I only learned about the problem when I personally called the office to potentially reschedule my appointment. When I asked if I could call back within an hour in case my insurance information was located, the response I received was simply, “I guess that would be alright.” The tone and response felt dismissive and unprofessional. After my cleaning was completed, I was given only a brief explanation from the dentist of his findings and was then walked to the front desk and asked to wait for paperwork regarding the recommended treatment. A staff member called out to me from around the corner. When I approached the front desk, no one greeted me or clarified who had called me, leaving me confused about who I was supposed to speak with. What I found most disappointing was the lack of explanation regarding the recommended procedure. No one reviewed the document with me, explained the treatment plan, or discussed the procedures themselves. The only information provided was what my insurance would cover and what my out-of-pocket cost would be, along with when I could schedule the appointment. Fortunately, my spouse had undergone a similar procedure the week prior and informed me that cavity fillings often involve injections that can leave you unable to speak clearly for a period of time and may require taking the entire day off work. None of this was explained to me by the staff. Without that prior knowledge, I would have been unprepared. Unfortunately, my spouse had a similar experience at this office. He went in for a routine cleaning and ended up having cavities filled the same day without receiving a full explanation of the procedure. Because he was not properly informed, he only took half the morning off work and was not aware he would need the entire day to recover. Clear communication with patients is extremely important, especially when procedures and recovery time may impact work schedules and daily activities. I hope the office improves its patient communication and professionalism moving forward.

Very clean facility and all the staff are very polite and professional. Would definitely recommend Bliss Family Dentistry-South East

Very helpful, informative, and assisted with all questions and I had many. Helped calm my nerves, understanding, great patience and communication. Thank you.

The worst! I called and made an appointment for a new patient & cleaning, they scheduled me 3 weeks out. I come ready for my appointment and they say oh we only do the exam today no cleaning. So I came to pay for a Dr to look and say I need a cleaning. And have to come in again to book a cleaning. The dumbest process especially year end appointments when people have met their deductible and are trying to get everything done. The worst and a money hungry bunch, don’t waste your time.

I had a situation where I needed 4 of my front teeth extracted and was leaving on vacation to days following that I was so upset and couldn’t help but cry the Staff went out of their way to make me comfortable and help me and they went out of their way to make sure I left that office the same day with teeth. The doctor did an excellent job and although I was there longer than expected due to them helping me leave with some teeth, the doctor made sure everything from the extractions, bone graph, and bridge placement was completely painless