Boston Medical Center

The receptionists at this facility are unprofessional and lack a ridiculous amount of common knowledge for the job. A patient should not have to call for a month straight to just now find out that they're not accepting new patients. No assistance, no guidance, One of the receptionists Cheryl was exceptionally rude and unhelpful. Maybe the medical care is great but the process of becoming a patient is ridiculous.

Unsanitary, staff is lazy, they push patients in and out, would not recommend

I was medflighted here dead, I left alive. 5/5 would recommend.

Didn’t even clean my wounds and left me in pain

Visited my elderly sister at BMC last week. She was admitted to the medical surgery unit at the Menino Pavilion. The entire medical team, nurses, social worker and the Case Manager were entremely professional and showed compassion and empathy towards the patients. The state of MA is known for its good healthcare but Boston Medical Centre has taken it to a higher level. Bravo!!

Please, give Carrie smith a raise 😀, such a wonderful person, she is the type of person anyone desire to have in their medical staff , caring not just for the patient, also the person the patient is with . I was with my wife during labor, all night no one provided me with linens to sleep / pillow to rest my head. Carrie smith did provided me with linens / pillows next morning . She actually made my bed so I could rest. Thank u Carie. May God bless you

I have been getting my medical care at Boston Medical Center for about five years and never had a bad experience with my treatments, medical providers, or getting prescriptions filled at Shapiro Pharmacy. This is a well managed Medical facility with staff that's absolutely professional and dedicated. I will suggest this hospital for anyone seeking medical care.

8 1/2 years ago I got hurt work injury taken out by ambulance I heard the driver say they were going to take me to New England medical..i said no! Boston medical I prefer...iv come a long way since then I got my rotator cuff operated on by Dr Lee and also you operate on my left knee..truley the best of the best.... my number one fan what's my primary care doctor Rachel Lyons..& doc lee... and my pain clinic doctor. a ream of three got me threw many yrs of pain 7 days a week for 8 and 1/2 years..but the hospital as one team I give a 10 10 10 across the bored easily..as a whole... docto Vineburge... totally understood my world from day one, without question thank God for him as a professional.. pain clinic got me threw almost 4 of the worst yrs of my life,hos stuff i could count on each and every single visit: never seen such a well greased machine as this crew...iv never left a appt. running late! as a matter of fact i was in and out the door..befor my original appointment...the team never skipped a beat.. I'm very grateful to have these people on my side.. they are definitely the A team ty guys for all the great work u all do each day is a blessing for me! But my number 1 was my primary care doctor , she leaves in july...i will miss her dearly... today would be our last day... though I should be sad I cannot be...i want to support her as she has supported me for the last 8 and 1/2 years...i will never say gd bye to her...because i know i will see her again in life....i cant wait to meet my new primary Care does Rachel see to it..that i get past off to great hands , and i trust her that much to beleave it to be true. i trust in all staff even ppl that check u in to the workers that take your vital signs to the primary care doctors to the surgeons etc...this hospital is always gonna be my no.1... I appreciate every single one that has checked me in and check me out all staff all doctors , as a whole...this is the place...to go to...if u want top care and respect for your well being....love boston medical crew..thank each and everyone of u guys..jacqueline connors i ll always be greatful to all of u...i will only be loyal to all of you as u have shown to me all these s yrs

I had a successful valve replacement performed by Dr. Morgan Harloff, an exceptional cardiothoracic surgeon. From the very beginning, he was compassionate, thorough, and took the time to clearly explain every possible option and outcome. During my hospital stay, he checked on me daily, which meant a great deal and provided reassurance throughout the process. The nursing staff and aides were equally wonderful—consistently attentive, kind, and supportive. Their care made a challenging experience much more manageable. After meeting with several surgeons at major Boston hospitals, I feel incredibly fortunate to have been under Dr. Harloff’s care, thanks in part to my cardiologist, Dr. Gary Balady, who is also outstanding—caring, compassionate, and exceptionally thorough. I am deeply grateful for the care I received. If you are in need of aortic valve surgery or any related cardiothoracic procedure, I highly recommend meeting with Dr. Harloff. Forever grateful, Pat

I recently had a really positive experience with Dr. Eliot Binkerd and am very glad I found him. He is an excellent physician who is thoughtful, clear, and genuinely easy to talk to. From the moment I met Dr. Binkerd, I felt comfortable and confident in his care. He took the time to listen carefully, explain things in a way that was easy to understand, and answer all of my questions without ever making me feel rushed. I have a complex medical situation, and I was especially impressed by how attentive and thorough Dr. Binkerd was throughout the visit. He approached everything in a very thoughtful and reassuring way, which made a big difference. I left the appointment feeling very well cared for and confident about the plan moving forward. It’s clear that Dr. Binkerd truly cares about his patients and takes the time to provide excellent care. I would highly recommend Dr. Binkerd to anyone looking for a knowledgeable, compassionate, and attentive physician.

The X-ray customer service Sucks just like their attitude! I had an appointment at 4:30 for my wife, one at 1:00 pm for ny daughter, we always try to arrive with extra time ahead, we reach pur first appointment with my daughter it was good! We got out at 2 decided to go to X-ray to her appointment about 2:15 we asked if we could be attended since we got there 2 hours earlier, they said it was going to be just a lottle delay and they will take care of us! Time passed by clients got called in!! Clients that arrived just minites in and they got called in instead of us!! I got agravated since its been 2 hours!! And uts 4:10 pm! I asked why they are not attending us, just to find out they dont attend her because "Her appointment is at 4:30!?? (Btw its 4:14) why the heck would we come in earlier then!!! MAKE THAT MAKES SENCE!! i ended up leaving due to the lack of Common Sence! CUSTOMER SERVICE!. And the Honestity of the employees not to take good management! We got told by the lobby staff it will take a little bit but we will take care of you!! This is nor Good.