Casas Adobes Oral and Maxillofacial Surgery

Staff was extremely rude. They did not communicate with me, they gaslit me, they did not listen to me. The staff was unprofessional. They crossed my boundaries in my most vulnerable state. This is my 4th experience with CAOS, and each has been unacceptable with the lack of professionalism, lack of patient care and comfort, lack of communication, etc. They turned a routine procedure into a traumatic experience resulting in a PTSD diagnosis requiring intensive psychiatric care. I left feeling completely violated, betrayed, panicked, and in severe pain that was never addressed. They did not provide any post operative instructions and literally said “good luck”. Not sure if any of this qualifies as malpractice, but I will never recommend CAOS to anyone for any reason.

Everyone there was wonderful. Very up beat and professional.

Beautiful facility! Staff amazing! Doctor was fantastic!

This is a great place to go if you need this type of dental care. The staff are competent, friendly and kind. I received excellent care and my questions were answered clearly and respectfully. Dr. Kaiser did a professional assessment of my situation, laid out my options and I left the office feeling well informed and with the cost information I needed to decide on the right course of action for me. I know from past experience with them that I will get excellent care when I go back for the procedure.

I had such a WONDERFUL experience at Casas Adobes Oral and Maxillofacial Surgery as I took a friend there for a consultation. The entire staff was so very kind and attentive. Each person I interacted with was fully present and easy to interact with. They treated my friend with kindness, compassion and dignity. My friend left feeling very seen, heard and well cared for. She is looking forward to her treatments with this practice. Dr. Casteel was patient and gentle and took the time to explain the upcoming procedure and addressed the concerns and questions with loving kindness. I would recommend this practice to everyone I come in contact with seeking oral surgery.

My husband and I were amazed at the professionalism, information and care during our visit! The information and dedication to plan was phenomenal. We will be using Casa Adobes services in the future and spread the word of the extraordinary service to family and friends! Was recommended, and am forever great full. K and D Stubbs. Our provider was absolutely the best. Kudos to your clinic, staff, they were the best!

Pros: My experience at Casas Adobe Oral and Maxillary Surgery has been exceptionally positive, largely thanks to Dr. Prokes. She is an absolutely wonderful doctor who manages to be highly efficient without sacrificing patient care. Even though I am just at the beginning stages of getting my dental implants, she completed the entire initial procedure in under an hour. Throughout the appointment, she took the time to explain everything thoroughly, letting me know exactly what she was doing every single step of the way. It is rare to find a surgeon who is both incredibly quick and genuinely communicative. Cons: The only minor drawback is the physical location of the office in Tucson, Arizona, which can be a little tricky to navigate to if you are unfamiliar with the area. However, this slight inconvenience has absolutely no bearing on the outstanding quality of service provided by the staff and doctors once you arrive. Overall: If you are considering dental implants, this is the perfect practice for you. Dr. Prokes is simply the best, seamlessly combining speed with excellent patient care and step-by-step communication. While the office might take an extra moment to find, the top-tier oral surgery experience makes the trip totally worth it. I highly recommend them to anyone beginning their implant journey.

Was scared to death to have a tooth removed that was broken off at the gumline. The Dr got me through the needle part & then it was smooth, quick sailing. Heard some strange noises & downward pushing pressure, but NO PAIN whatsoever & was totally surprised when they said I was all done & could go! Opened my eyes then & gave the Dr heartfelt thanks & boogied outta there!