Center For Dental Excellence, LLC

Dr. Bruce Nghiem, Thank you for your professionalism and for making me feel comfortable during my visits. Your friendly demeanor helps me feel at ease when I'm scared of the pain of dental work. I found you to be very gentle, thorough and personable. I have been telling everyone how great you are. I am very pleased to have been your patient, Doctor. Excellent Hands, Excellent Technique, Excellent work! I have a beautiful smile now! Best Regards

I am a prior patient of Dr. Lawrence Christian and saw him since I was in elementary/middle school for over 15+ years. During that time, the quality of care was good and I was happy with the services. Fast-forward and I had to have a fill on a molar, but they weren’t able to completely do it because of the positioning of it against one of my wisdom teeth. They had stated that once my wisdom teeth were removed, I could come back to the office and they would fix the fill for free. After my wisdom teeth removal, I ended up having some health issues that required major intensive surgeries back to back and dealing with Lupus, which caused me not to be able to go to the dentist for some time and be lost to follow up. When I felt like I was able to resume regular dental care, I was informed by the office manager that I had an outstanding balance of $300 and due to this they would no longer see me as a patient. I offered to pay the balance and was more than happy to! However, the office manager stated even if I paid off the balance, they would not take me back as a patient because they marked that I had this outstanding balance with them and this is their office policy. I explained the reasoning for being lost to follow up due to major health issues and that I wasn’t aware of that outstanding balance, but they had no basic compassion or understanding. I also inquired about my fill being fixed and they stated there was no annotation in my chart about this. I was very disappointed and disheartened in this experience as I’ve seen Dr. Christian since I was a child. They lack treating patients with basic dignity or compassion, and I would recommend seeking care elsewhere.

I cannot say enough good things about this practice. Dr. Lawrence Christian and his staff have exceeded my expectations every time. I had an unexpected problem arise with one my teeth and they thankfully had an opening the next morning. The issue was resolved quickly and with care and professionalism. I would recommend Center for Dental Excellence to anyone seeking compassionate and professional dental care.

My first visit to this office was a very pleasant experience. I needed to have a cracked tooth repaired. I was able to get an appointment for the next day. The office staff were warm and cordial and dental staff professional and encouraging. During my 45 minute procedure I was informed of what was occurring which kept me at ease. The interior is warm and welcoming which eased anxiety. My former doctor just retired and recommended this practice and I'm thankful he did. Excellent . My tooth looks great.

I got veneers done at Center for Dental Excellence last year by Dr. Bruce. I was traveling to his office for the appointments as I live in Florida. We had a few setbacks with the temporaries falling off (almost immediately after getting them on), so we skipped a few temporary sets that were in the original plan, but overall after the permanents went in, they looked amazing. It wasn't until real life, I started seeing issues. I'm constantly getting food stuck in between 2 teeth due to how they were placed. I made an appointment to see Dr. Bruce when I was in CT and I waited for 45 minutes while he was chatting with another associate (I could see him in his office), I got fed up and left. The office tried to get me to come back, but I was annoyed. I'm pretty understanding if he had been with a client, but talking to an associate while a client is sitting in a chair for that long is just rude. The next time I went to CT I went back and he attempted to file down in between the 2 teeth. That made it worse. Now more food gets stuck in between. I made an appointment to come back to discuss what could be done and I was told via email that my appointment was canceled. Dr. Bruce told me to go find another dentist to figure out the fix because there is nothing that can be done. Um what? We paid over $14k for these to be done and now I have to find/pay another dentist to fix his mistake? How is that fair? I emailed the office, no response, called the office expressing my concern, no one ever followed up with me. Not the office manager or Dr. Bruce. VERY DISAPPOINTED how this office is ignoring me and this problem.