Central Park Dental

Not very good. I'm hoping that changes before my work is done . To those of you who had bad experience in the billing and support staff,This place has gotten worse. I have been over billed, billed 3 years later when my insurance tells me not to pay it. They contradict themselves in the same conversation and I got the cost in writing. They did half. The doctor left and nobody would get back about completing it. All of a sudden a 3yr.old bill pops up when I don't a cent on any of my private dr.accts . This is to a patient of over 11 yrs. Beware . I will not be going back even halfway done! It's really disappointing because. Im notbobe to post bad reviews or even have issues with anyone but there's a line.

I've been a patient at Central Park Dental for many years and I have always had a good experience. Lately, I've been cared for by Dr. Innabi and Janet- they've been very welcoming. They also seem to genuinely care about the patients' experience and concerns; they take their time to listen and to explain; they are very gentle but also very efficient. Their front desk team member, Amarilys, has been super helpful with scheduling and rescheduling appointentments. She's also very patient with going through the calendar and allowing time for me to figure out my own calendar, without making me rushed or any pressure. Amarilys is very welcoming upon arrival, and attentive upon conclusion of the visits. I Highly recommend this office AND THIS TEAM.

The best experience I ever have

Dr. Khoury is magical and so is Lorie! Today I had an extraction and I didn’t even know it was happening! Yes I was awake. He and Lori made the session pleasurable. I’ve gone to Dr. Khoury for several things and when he did the crown for a root canal (which he performed quickly and efficiently) I decided that I wanted him to redo my veneers. I am so happy with my smile now. It changed everything for me. He is so talented and has a great bed side manner. I recommend him to anyone looking for a dentist. I am extremely fearful of the dentist and I would go to him with anything!

The office visit was excellent. The dentist, Dr Khoury, was very professional, confident, efficient, and pleasant. His dental assistant Lorie, was so calming. Which is what I needed. Her humor got me through my nervousness and started me laughing. I recommend this place to all.

I want to say today I had an amazing experience with the dental hygienist Ms Jacqueline Jones. She was polite, professional and detailed in cleaning my teeth. She tooth her time. I had to ask her if she paints or colors because she was so precise. She laughs and says she’s been doing this job for twenty years and gets the same compliments. I will be requesting her on my next check up. The dentist Ms Jade S. was also professional and honest. I really appreciate this. I came from another dentist who was not as honest. On the way out Amarilys, booked my next appointment with a smile. Thank you all for your professionalism.

I was going here for about 5 years and although I had good experiences with their actual work/dentists- the billing department messed me up TWICE in 18 months. First time was a surprise bill and second time more recently I was told a crown was covered— they kept calling to see if I could come in, before the mail came with the pre-determination letter reached my house..so after the first incidence and “learning my lesson” I asked the girl on phone multiple times if she was sure it was covered?!? .. she insisted it was and continued to confirm if I would be coming in. ….then after the procedure was finished she called to tell me I now owe $500 and they have been hounding me since then. Twice they have lied when asked about coverage—and wound up costing me money I wasn’t expecting to pay! I will NOT be returning to them, as I heard from many local ppl in a neighborhood group, about similar experiences so it’s definitely a pattern with them.

I am extremely disappointed with this dental office’s billing practices. Before my crown procedure, I was clearly told that the treatment would be 100% covered because the office is in-network with my insurance and that I would not have to pay anything out of pocket. After the crown was completed, I was shocked to receive a large bill, with the explanation that their fees are higher than what my insurance covers. This was never disclosed in advance. Had I been informed that I would be responsible for additional charges, I would have made a different decision. Patients should be able to trust what they are told before agreeing to treatment. Transparency about costs is essential, and unfortunately, that was not my experience here. I would strongly advise others to get everything in writing before proceeding with any treatment at this office or find different provider