Chichester Smiles Dental Practice

Receptionist never picks up phone been ringing for a hour now

Really old building, which is cool. Friendly and professional staff. Being in chi there is no phone signal, so waiting for appointment can be tedious, but thats no reflection against Smiles. Other then maybe they could provide wifi whilst there?

Hygienist very gentle and pleasant.

Had a certain dentist all my life they have apparently retired instead of being notified got told Abruptly when turned up for the appointment , which caused some anxiety as dentist isn’t always a fun place to go. Also have notice less and less friendliness from staff each time we go in . Guessing under a lot of pressure. We just always thought was a great dentist until recently. So disappointed!

Had to cancel an appointment just before covid due to sickness, covid hit, no appointments... Post covid try to get an appointment and they tell me they have taken me off NHS care. Ive now been left without a dentist for 5 years.. thanks!?

I strongly recommend avoiding Chichester Smiles dental practice. Over the course of approximately eight years as a patient, I observed a marked and consistent decline in both professionalism and competence. Staff interactions were frequently discourteous, marked by irritability and, on multiple occasions, overtly insulting behaviour. Administrative errors were routine: I was double-charged on two separate visits. The second incident was met not with a refund, but with the offer of a “free” dental hygiene treatment, presumably intended as compensation. It was not. The final episode prompting my departure involved a filling that resulted in an unusually large and visibly conspicuous gap between my front teeth. A second opinion was required. The new dentist, in the process of corrective work, discovered a cotton swab that had been left embedded in a previous filling performed by Chichester Smiles. At times the standard of care genuinely felt cavalier. However, I feel obliged to mention that Dr Him-Ho was a genuinely competent and conscientious practitioner — in fact, the only one I encountered at the practice. His departure precipitated the drop in standards.

Best dentistry I've ever been too. Vanessa, Mary and Harry saw me at different times this week and all were excellent. Harry did the final procedure and I couldn't be more grateful for their expertise. Highly recommended.

Love this dentist. They have been so helpful and understanding over the past year or so that I’ve needed help with my teeth. Always willing to help when they can, and very reassuring when I’ve felt anxious. Can’t recommend them enough. Thanks team Smiles!