Cielo Dental & Orthodontics

Friendly employees, helpful, and concerned for patient. I’m glad i came here.

Great service !! Everyone really was Awesome .. the girls at the front desk were Awesome .. thanks for everything

My recent experience with the clinic is very pleasant. The staff is nice and the doctor answered my question knowledgebly and direct to the point. I will be glad going back to this clinic.

Quick service, pleasant staff, clean office. One star off for not offering lead before X-ray. Granted dental X-rays are low power, but they have the shields and it would have taken 10 seconds extra.

This review is for the westside location. Dentists are quick, friendly, and knowledgeable. I’ve also never had a long wait over the 5-6 appointments I’ve been too in the last 4 months, typically only a few minutes if that. Honestly thinking about switching my whole family here from the kids’ dentist since the wait there is always crazy ridiculous and they are super slow even after they get them back.

If I could give less stars I would. This review was sent to me after I cancelled my appointment and never even went. But their system is so messed up it’s asking me to review an appointment I did got to. Hopefully they didn’t FRAUDULENTLY bill my insurance. This dentist changed management and since their billing sucked they decided to send out a bunch of bills from services provided 2 years ago. I have called over and over. No response. I got a bill 25 months after a service that I had already paid almost $1000 out of pocket. Per Texas law a provider must send a bill before the 13th month… I received a bill 25 months after the service. I nor any of my family will ever go back

Very friendly and inviting atmosphere. I like the transparency about everything. I was well informed on my procedures and prices prior. Communication with each other was a little off which extended my stay. But overall I will be a return customer and recommend to all. I gave four stars because I never give five because I feel there is always room for improvement everywhere.

I received surprise bills for a annual visit. Called my insurance and they told they paid 100% of services provided, but still they insist that I needed to paid a balance. Billing department is not doing their job properly. Not coming back.

My husband and I were new patients. My appointment was scheduled for 10am and I didn’t leave until a little short of 1:15. I’m hoping this is not a regular thing. Besides that, the staff and dentist were friendly. I’m gonna give it one more shot.