Comfort Plus Family Dental

Poor customer service!!! They cancel appointments without notice. It is impossible to reach them by phone only text.

Comfort Plus has a new dentist. Welcome Dr. Chu!!!! She is amazing and has some gifted hands. OMG. I got a wisdom tooth removed today (hour ago) and she pulled it in less than 5 minutes (after the numbing kicked in)!!! She numbed me so well and I felt NO pain. It was over so fast and I was shocked that she was finished!! I almost cried, from the shock of it being over. Also, the vibe is upbeat, the staff is super friendly, and it just feels different. We loved Dr G but Dr C has stolen our hearts. I don't think anyone likes going to the dentist but this is not your average dental experience. Thanks Dr C for the experience and welcome to the East Side!!! 🫶🙏❤️😍🦷😁

Some of the most polite staff I have ever met. Very professional. Extremely kind and their work is impeccable.

Great staff awesome people very helpful

I would like to say thank you to my bestie KaPricia Wilson-Miller for referring me to comfort dental care I have been a patient here for about 10 years now and the hospitality is awesome the wait time is very short and the procesure for whatever that you are having done is painless the staff is amazing 👏 🤩 I will continue to refer anyone to come here. Thanks again

I absolutely HATE going to the dentist. Well, I had the experience of being seen by Dr. Chu! Her as well as her assistants were amazing. I had one mishap that I knew was a possibility with the procedure that I had. Even through my frustration, they made it right! I have already referred Dr. Chu to friends and family members!

From the very beginning I fell in love with Comfort Plus, from the receptionist to the dental hygienist and Dr. Gutti herself. Everything from the environment to the personality of everyone that works there, I really enjoy their energy!!!! So if anyone is looking for a friendly dental office please visit Comfort Plus in Roebuck, you won't be disappointed!!!

Have been going here for about a year now and I can definitely say they are some of the friendliest people you can meet. Dr. Chu is the new Dentist here, and she is an absolute dream! Ms. Pam and Ms. Ty are very polite staff members and I always have a good day when coming here. Even though I showed up very (very) late today (my own fault) they were all very understanding. You guys put the FAMILY in Family Dental ❤️ If I could give them 100 stars I would 🤣

Dr. Gutti is the kind of doctor you hear about in stories but rarely experience today. She takes the time to truly know her patients, remembers their families, and shows genuine care in every interaction. She is consistently kind, attentive, and always willing to help. Her knowledge and experience are immediately evident when you visit her. I’ve been seeing her for several years, and that level of care has never changed. She is truly one of the best.

I went there two or three weeks ago. She told me that I needed two teeth fixed. She put me on an antibiotic and pain medication. I went in yesterday to be told the had scheduled me for a cleaning. I talked to Karen/Kelley due to staff members given me two different names. She said I was scheduled for a cleaning and then to come back to have two teeth extracted. I never discussed having two teeth extracted with Dr. Gutti. I would have died if she removed a tooth. Let alone two. Now I have to question every procedure I have done, to make sure the procedure is correct. On my first visit, Dr. Guttie told me I had a cavity and the reason it was hurting was opened at the gum line. I told Karen/Kelley this and she was rude and said “this is what the records states”. Someone input the wrong information into my charts. I will Never go back there. The lady up front Karen/Kelley is very rude. And who ever input the information either input someone’s else information or was given the wrong information. Everything in this dental office is wrong. They do not keep accurate records. The receptionist is very rude. I will never use that dentist office again. The receptionist broke the HIPPA law. She is has been reported. I am handicapped. A white Mercedes was in the handicap parking place. They did not have a placard or a handicap parking tag. I called the police. I had to walk from the end of the parking lot into the building. By the time I got into the office my back and leg was hurting. I have a handicap placard. The police did come there and asked the girl to move. She was parked illegally. Officer Adger from the East lake precinct did not give her a fine. He failed to do his job accurately. I was told by Sargent Harris at the East lake precinct that Adger had only been there a year or less. No excuse. He should know his job. I had to come home and call my neighbor to help me get into my house. There is a reason for handicap parking places. The receptionist Karen/Kelley told me that Officer Adger asked her if she knew who I was. I left my name with the operator. She told him she did. He had no right in asking and she went against my privacy for telling him she did know who I was and apparently pointed me out to him. An employee at a dentist's office can release your name (and other limited information) to a police officer without a warrant under specific circumstances defined by HIPAA, primarily to help identify or locate a suspect, fugitive, material witness, or missing person. I did not fit into any of these categories. She broke my privacy law by telling and pointing me out to him. I was not a suspect. I was a patient at the dental office. I’ve been in touch with a lawyer.

Going to get a root canal and crown very nervous...no pain very nice friendly staff and dentist was on point..I give this place 100 stars. This the place to be ..excellent customer service sweet dentist who takes pride on your experience..Great work she done and it was painless...ready for my other root canal soon...I enjoyed my visit and will be a regular...thanks for the kindly experience.....great job