Dental365 CitiDentalGroup
General dentistry on Madison Avenue, Murray Hill
Smyleee Rating
Excellent
About Dental365 CitiDentalGroup
Dental365 CitiDentalGroup is a general dentistry practice on the 12th floor of 240 Madison Avenue in the Murray Hill neighborhood of central Manhattan, between East 37th and 38th Streets. The practice provides routine dental care, professional cleanings, and restorative dentistry for patients in the Murray Hill and Midtown East areas.
Professional dental cleanings form the core of the practice’s preventive services. Hygiene appointments are described as thorough and gentle, with the hygienist explaining each step and communicating findings clearly throughout the visit. New patients are typically seen promptly from the time they arrive, with minimal wait between check-in and being called into the treatment room.
Restorative dental work at the practice includes fillings and crown-related procedures. Dr. Chen and Dr. Tran are among the providers, each of whom takes a measured and conservative approach to restorative treatment, explaining what is happening at each stage of a procedure and checking in with patients throughout. The practice accommodates patients who have dental anxiety, with a team experienced at keeping anxious patients calm and comfortable during treatment.
Patients who need specific sedation support for dental procedures should confirm the available options when scheduling, as some sedation modalities may need to be arranged ahead of the appointment. The office is accessible by elevator from the street-level lobby at 240 Madison Avenue and is a calm, well-organized working environment.
The practice lists affordable dental care among its offerings, which reflects a pricing approach that is competitive for the Midtown Manhattan market and practical for patients who are managing the cost of dental care. Insurance is accepted and the front desk team handles scheduling and coverage questions.
Madison Avenue near 37th Street is served by the 6 train at 33rd Street and the B/D/F/M trains at 34th Street — Herald Square. The location is accessible from Murray Hill, Kips Bay, Midtown East, and Gramercy, and is a short trip for commuters arriving at Penn Station or Grand Central Terminal.
Patients near Madison Avenue in Murray Hill or Midtown East looking for a reliable general dentistry practice can contact Dental365 CitiDentalGroup at the information on this page to schedule an appointment.
Dental365 CitiDentalGroup is a dental practice on Madison Avenue in the Manhattan area of New York, offering dental cleaning and affordable dental care among its listed services. The practice is open Monday through Friday. You can reach the practice through this page to ask about treatment or request an appointment.
Clinic Details
Best Known For
Preventive Cleanings, General Dentistry, Affordable Dental Care
Business Hours
| Monday | 9:00 AM – 5:00 PM |
| Tuesday(Today) | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Frequently Asked Questions
Where is Dental365 CitiDentalGroup located?
What services does Dental365 CitiDentalGroup offer?
Does the practice treat children and adults?
How often should I have a dental checkup?
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Location
Services Offered
Dental Cleaning
Professional dental cleanings remove the plaque and tartar that brushing misses, protecting the gums and helping the dentist catch early decay.
General Dentistry
General dentistry at Dental365 CitiDentalGroup covers the routine care that keeps teeth healthy — exams, professional cleanings, tooth-colored fillings, and decay prevention — for patients across New York.
Affordable Dental Care
Dental365 CitiDentalGroup places clear emphasis on affordable dental care, keeping routine treatment accessible for New York patients budgeting for their care.
Other services
Reviews
Smyleee Rating
Excellent
383 reviews
Smyleee Rating reflects verified profile signals, reviews, and overall care quality.
Recent Reviews
I had such a great experience here! Everyone was incredibly friendly, welcoming, and professional from the moment I walked in. The entire process was easy and comfortable, and they took the time to explain everything clearly without ever making me feel rushed. Happy to find my new dental home!
They were so very nice and understanding of my situation. They were so helpful and never judged me once. I would recommend this dental office to anyone a thousand times over.
Highly recommend Citidental, always great service and Zhouying Tan is excellent!
Such a beautiful office with the loveliest staff. Everyone was so attentive, and demonstrated a high level of care in explaining all aspects of the appointment and follow-up. I would highly recommend this office to anyone in the city. Such a great experience!
The doctor was excellent The environment could improve in hygiene/upgrade
I’m so impressed with this dental office! From the moment I walked in, I was welcomed by the friendliest front desk staff I’ve ever met. They were incredibly kind, patient, and took the time to explain exactly how my insurance worked, making the entire process easy and stress-free. The dentist DR Tran was exceptional, professional, knowledgeable, and genuinely caring. He explained every step of the procedure as he was doing it, which made me feel comfortable, informed, and completely at ease throughout my visit. This was by far one of the best experiences I’ve ever had at a dentist. I highly recommend this office to anyone looking for outstanding care, professionalism, and excellent customer service. They truly deserve 5 stars! ⭐⭐⭐⭐⭐
I’m so impressed with this dental office! From the moment I walked in, I was welcomed by the friendliest front desk staff I’ve ever met. They were incredibly kind, patient, and took the time to explain exactly how my insurance worked, making the entire process easy and stress-free. The dentist was exceptional, professional, knowledgeable, and genuinely caring. He explained every step of the procedure as he was doing it, which made me feel comfortable, informed, and completely at ease throughout my visit. This was by far one of the best experiences I’ve ever had at a dentist. I highly recommend this office to anyone looking for outstanding care, professionalism, and excellent customer service. They truly deserve 5 stars! ⭐⭐⭐⭐⭐
I’ve been getting treatment at this office for over 15 years. Very nice and capable doctor and staff, in a bright and clean office. Highly recommend them!
Very happy with treatment I received today. Staff and Dr. were very professional and put me at ease the second I got in chair.
Today I had an excellent experience at this dental clinic. I felt very comfortable throughout the entire treatment and truly loved the way I was treated. The whole team was kind, professional, and attentive to every detail. The service is outstanding, and I 100% recommend this dental clinic. Thank you for making me feel so well cared for! I would also like to thank Shannel, who attended me at the front desk. She explained all the information about the treatments and insurance coverage very clearly and professionally, making the entire process much easier and more comfortable for me.
Amazing dentists office! Very friendly and attentive staff who welcome you in immediately and keep you well taken care of. My dental hygienist was Shanell, who was super friendly and personable, and my dentist was Dr. Tran, who was kind, informative, and professional. Would definitely recommend!
Reviews are aggregated from public sources.
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