DermaZone Laser and Cosmetic Center

The clinic is very clean and well organized. I have been coming here since 2018 for my laser treatments, and I always did my sessions with Marissa. She is truly top-notch and very professional. Unfortunately, when she left, I wasn’t happy with my experience. During my last visit without her, I left the clinic with hair still remaining. I’m really happy that she’s back now!

I had one of the best treatment experiences with Dr. Dalia. She was extremely professional, attentive, and made me feel comfortable throughout the entire process. The results were truly great and exceeded my expectations. I’m very happy with the outcome and would highly recommend her to anyone looking for exceptional care.

Very happy with my experience. I did a non-surgical nose tightening and slimming session with ultrasound, and the results were much better than expected. Dr. Dalia was excellent, professional, and attentive. I will definitely come back.

I am extremely disappointed with my experience at Dermazone Jumeirah, particularly with Dr. Eiman. I drove all the way from Ras Al Khaimah for this appointment and expected a professional, respectful consultation. Unfortunately, what I experienced was the complete opposite. As soon as Dr. Eiman entered the room—within barely one minute—she immediately asked me to remove my mask. I had just undergone lip microneedling and was not comfortable doing so. When I politely asked why, her response was, “So I know who I’m talking to,” which I found unnecessary, dismissive, and rude. Throughout the brief interaction, she continuously stared at my lips while I was speaking, making me feel extremely uncomfortable. Instead of creating a safe, welcoming environment for a patient who already feels anxious in clinics, she made me feel judged. Her facial expressions and attitude suggested that my questions were strange or unimportant, and the entire encounter felt disrespectful. Following this one-minute consultation, the price presented to me at the reception was significantly higher than what was discussed over WhatsApp. Because of the unexpected change and the uncomfortable experience, I decided not to proceed. What happened next was even more unacceptable. I was told I needed to pay for the “consultation,” despite receiving no valuable information, no proper assessment, and no professional service. When I requested to speak to the manager, the same staff member who gave me the price claimed to be the manager. When I asked to speak to the owner, she laughed sarcastically at my face. I was already tired and upset, yet I was treated with zero empathy or professionalism, and was repeatedly told things like “this is ظلم للعيادة,” as if I was wrong for not wanting to pay for a service I did not receive. In the end, I was pressured into paying for a consultation that was useless, unprofessional, and made me feel uncomfortable from start to finish. This experience was a complete waste of my time, energy, and trust. I will be taking further action regarding this incident, and I absolutely do not recommend this clinic to anyone seeking respectful, honest, and professional care.

I did a Korean lift with Dr. Yara and I’m very happy with the results The clinic has a lovely, relaxing atmosphere, and the reception team is very friendly and comforting. A truly positive experience from start to finish