Dr. David Staples

I cannot recommend this office enough. Look I know what type of client I am. I hate going to the dentist, I get bad anxiety and fear and all of it manifests as anger. I routinely try to explain to my dental providers how I feel and what I need to get through my appointments, and Eagle Ridge is the ONLY office in Simcoe that actively listened to what I needed and provided it to the letter. When I first called the receptionist was patient with me and listened to my laundry list of requests and needs. She never made me feel bad or rushed, she took down every note I asked her to and 2 weeks later when I came in for my appointment she was there to greet me and already knew who I was. She had prepared in advance for what I had requested and went through it with me so I felt comfortable. When I met Christine, my hygienist for the day, it was clear that she had also gone through my file and prepared for me as a patient. She acknowledged my discomfort and made me feel safe and included in the process every step of the way. She didn’t make me feel bad or imbue an impending sense of oral doom like my last dentist. She didn’t rush me, did not treat me like a debit card to be tapped. At all times I could tell the focus was on my comfort and oral health, and not on maximizing the number of patients they can see in a day. It’s taken me more then 10 years to find a dentist I can trust but I am relieved to say that I seem to have finally found one. To the team at eagle ridge, thank you for your care. You treated me like a patient and not a client and that makes a world of difference. OH, and they validate parking so you don’t have to worry about the evil parking corporations trying to steal your money. They also have a Nespresso in the lobby that fills the office with the most wonderful fresh coffee smell.

Another great experience at Eagle Ridge Dentistry. Janet has been my hygienist for many years and is so knowledgeable and kind that I really enjoy my appointments with her. Together with Dr Fred, the front desk staff and other staff members they all make an incredible and caring team.

Eagle Ridge was a great first experience. The front desk staff including Wendy was extremely helpful and knowledgeable. The care team including Catherine was gentle and a master of her craft. They made parking easy and seamless. Thank you for a wonderful first experience.

I am a new patient. Dr. Fred and Ashleigh are great. Dr.Fred recommended to use new technology to fix a hole in my tooth, so no freezing was required! The front desk staff is very good as well! when I called them, they told me to bring a parking ticket into the office, and they scanned it, so I didn't need to pay for the parking. Going to the dentist is usually hard, but I didn't feel any stress at Eagle Ridge.

First and foremost, Dr. Fred and his assistant Ashleigh are the sole reasons I overcame my fear of dentists and healed from a severely traumatic event that left me scarred. I didn’t even disclose that I had dental trauma, Dr.Fred is genuinely an incredible dentist and organically lead me into the belief that not all dentists are animals. I cannot say enough about Eagle Ridge Dentistry as a whole. The services I have had include a frenectomy (tongue tie release) and multiple follow ups, cleanings for myself and my daughter and I had a cavity filled. Not only were they incredible with me, they were incredible with my daughter who is 4. Nhan and Wendy at the front are amazing and the most accommodating secretarial staff I have ever met! They immediately make you feel so welcome and so loved that my daughter lights up when I tell her we have to go see the dentist. By the second visit they felt like family and genuinely care about your well being, dental and otherwise. Thank you all from the bottom of my heart! We’ll see you soon!