Dream Smile City Of San Bernardino

Everyone so nice and helpful and today I came in with pain and I went home pain free Thank y’all 😊

First time back in a while and I regret ever leaving. Customer service is 10/10: quick check in, X-rays, everything was smooth and everyone friendly. Dr.G is also easy to talk to and explains treatment scenarios with patience and detailed information. Very satisfied experience and I plan on returning soon.

Had a great experience at Dream Smile they are very professional and attentive the minute you walk in untill the time they are done will highly recommend.

I've been coming to this location since the original owner Dr Lee. I had moved out of the area and had not been to this location for a few years and when I returned Dr Lee had retired but left his practice to the current doctor. I decided to give him a chance since Dr Lee trusted him, I would too. At that time the staff was great and the Dr. Is always great. I've been there many times since. But recently there has been a staff change and my root canal approval never got sent out after I had ready been waiting for over a month. Every time I called they would tell me something different. After a month and half Anthony actually figured out what had to be done and told me to come pick up the referral on Friday to see a specialist at another location, that's what I was supposed to have done in the first place. I called in to let them know I was going to pick it up like I was told but they told me they would call me when it was ready. I never received a call back for 2 days so I decided to go in first thing on Monday and see what was going on. When I try to explain the situation to the girls in the front ,( let me add this is the 5th time explaining my situation)Ella/elle came out very aggressive and basically told me I'd have to get reevaluated and she didn't know what to tell me. She didn't care at all that I had been going through this situation because of their error, The last three people had apologized to me for having to go through this situation, so for me to go inside the office and get treated like I didn't matter after something that wasn't even my fault. I've been really nice and patient for going on 2 months with this situation. She could have been more understanding and tired to help me figure out why I have not received a call back or any information on what was happening. I love the doctor but I will be going somewhere else after this. I've always been very respectful and kind to all of the staff and the doctor. I referred friends and family to this business,I feel like I didn't matter and I was really disrespected after trying to explain what was going on and that it was not my fault. I've left messages trying to talk to the doctor since I've been coming here for many years. all the staff could tell you that I've been very nice and polite until today. It wasn't My fault that I was given false information, It wasn't my fault that my referral never got sent in the first time. It wasn't my fault that no one would return my calls. I decided to go in two times to get this straighten out when I did not get a call back, and I get treated with disrespect and rudeness. Thank you Anthony and Brianna for trying to get this straightened out for me but I will not be returning.

Very nice & friendly staff. Great customer service. Doctor's great as well. Highly recommend this place.

The workers here are amazing! They are super friendly, helpful and professional. They set up appointments for my parents at the same time as mine so we wouldn’t have to make multiple trips.

I’ve had both a deep cleaning and a recent extraction with a bone graft done at Dream Smile, and I’ve had a great experience every time. Dr. Saman Ghaemmaghami is very kind, professional, and takes the time to explain everything clearly, which really helped ease my anxiety. My extraction went much smoother than I expected, and I really appreciated that he personally called afterward to check on how I was healing. I also want to mention Freddy at the front desk, who was super helpful and welcoming from my very first visit. Anthony, the dental hygienist who did my deep cleaning, was also amazing and made me feel very comfortable throughout the appointment. Overall the entire staff has been kind, professional, and caring. Highly recommend this office!

A very warm and welcoming environment with responsible, friendly staff who perform their work excellently and with the utmost professionalism. Throughout your time at the clinic, they do their best to make you feel comfortable.

Took my mother to Deam Smile they are very wonderful and welcoming when speaking with the receptionist and very helpful in explaining things. The dentist was very thorough in showing exactly what needed to be done and explaining options about her dental care. I have decided to switch to going to them as well after seeing how well they did with my mother.

I had an amazing experience at DreamSmile city Dentist. From the moment I walked in, the front desk staff, Rebecca and Arlene, were absolutely wonderful, so friendly, welcoming, and helpful. I had a crown fall out unexpectedly, and they were able to squeeze me in the same day, which I truly appreciated. The dental assistant Rihanna and Dr. Soman were just as amazing. They constantly checked in with me, made sure I was comfortable, and always ensured I was pain-free throughout the entire process. They were very gentle and professional. The visit was quick and stress-free, I was in and out in no time with everything fixed perfectly. I highly recommend DreamSmile city Dentist to anyone looking for great care and an amazing team