Dupont Pediatric Dentistry

My dentist referred us here. I called, left messages and texted (as their voicemail says to) for 10 days without a response. My dentist then called them and sent the referral again on the 10th day. 9 minutes later, they called and when I answered, all I heard was ruffling. No one responded. They did not call back, so I called them back half an hour later in which the girl proceeded to tell me that she couldn’t find the referral and would have to speak with my dentist. This is clearly an extremely disorganized and incompetent office. UPDATE: In response to the owner’s reply, I want to clarify a few factual points. I was a referred patient, not an established one. My dentist contacted your office directly and resent the referral after more than a week of unanswered calls and texts made according to your voicemail instructions. I made multiple phone calls and text messages to your office attempting to schedule this appointment. Additionally, during the phone call referenced in my original review, I clearly stated multiple times that I was returning a call placed to me shortly after my dentist resent the referral — indicating the referral had, in fact, been received. My review reflects my firsthand experience attempting to establish care and is accurate. This update is provided solely to clarify the situation for others considering this practice.

My daughter came here to see Dr Jenna after a horrible experience at a different dentist. I can't say enough good things. She and the hygienists are patient, kind and she even worked my child in to be seen sooner than later due to the extent of work she needed done. My daughter who has a fear of being in a dental chair received two shots on two different occasions without laughing gas and without even knowing it due to their "tricks". Highly recommend for your kiddos!

We came here for a consult for my 5 year old. Cool facility and Dr Claire and her staff were amazing! She took her time to explain her findings and made sure we knew of all of our options. Thank you for a great visit!

Terrible experience. My son is two years old and my dentist doesn’t take kids younger than 6 so he referred me here and it was the worst experience. First of all we waited 30 mins past the scheduled time in the waiting room and when we asked how much longer they said we didn’t have as high of priority since we were a referral. They acted as if we were a walk in. The lady that did the Xray and the doctor were nice but the lady scheduling appointments was rude, unfriendly and unwelcoming. When I asked if we could book an appt for a teeth cleaning as I checked out, she basically told us to come back to where we came from and looked at me like I had two heads. I was like I can’t take him back to where I go because they don’t take 2 year olds DUH that’s why they referred me to here. Wouldn’t recommend this place to anyone. So unwelcoming.

My experience was fantastic! My 3yr old who is normally anxious and or fussy at the Dr’s office was made & felt very comfortable. Both the hygienist as well as the Dr (Jenna) were very personable & made sure my daughter was at ease. 10/10 experience!!!