Essa Dental Centre

Dr Cheeseman is the best! However Karen the office manager is unprofessional. She will harass you and will embarrass you in front of others. I feel for these staff, they walk on eggshells. You can feel the tension in the office. When Karen is finally gone I will be definitely be back! Thanks Dr Cheeseman for everything you have done for me and my family.

I cannot say enough about Dr. Cheesman and his amazing staff. I’m petrified of the Dentist, petrified! I switched to Dr. Cheesman approximately 5 years ago and he is honestly one of the most gentle Dentist’s I have ever met. He thoroughly takes the time to explain things to me and is so incredibly kind! His Dental Hygienist’s are also gentle and fantastic! His office staff is always smiling and wonderful to deal with. I cannot recommend Dr. Cheesman and the team at Essa Dental enough. Highly highly recommend!

Karen is the most unprofessional person ever! If you don’t want your name taken to collections avoid this place! I received a letter after 1yr of going there to clean my teeth that they are taking me to collections for $55. Meanwhile I provided my insurance and husband’s insurance which should cover 100% but for some reasons, my husband’s insurance company did not cover. I asked if she could just run the bill again that it must have been an error because it works at shoppers and everywhere else. She said “ I don’t have time to sit around for 30mins waiting for insurance billing” and I asked her but you would rather take me to collections? She said yes and hung up on me. I called back and ask them to remove my name and my husband from their system and paid out of pocket. Nasty attitude and zero customer service!

I am not usually good at the dentist, not my favourite place to hang out. I walked in anxious, but within 10 minutes of listening to the office staff and how happy the other clients were, I felt better. Once in the dentists chair, I was feeling more relaxed. Half hour later after getting my broken tooth fixed, I left feeling not stressed. The receptionist, the support staff and Dr Cheesman have a great attitude which helped relax me. I will make another appointment soon to have another tooth looked at. I am not worried about seeing this Dentist again. THANK YOU!

Today was my 3rd visit. Dr. Cheeseman and his staff are amazing. He explains everything he is doing. He is gentle and asks if you're ok during the process. I have high anxiety when visiting a dentist due to previous dentist being Neanderthals. But Dr. Cheeseman is so kind and professional that my visits at his office are easy on my nerves. Thank you to all the staff at Essa Dental Centre.