Glendale Modern Dentistry

Glendale Modern Dentistry is a “well oiled machine” the staff leaves their egos at the door and they focus on the patient and their needs. I would highly recommend this dental practice for all

I’ve been a patient for years now. The entire staff and doctors are friendly, keep you informed throughout your visit and make you feel comfortable and welcome. A big thank you everyone 😊

When our family dentist recently stopped accepting an employee sponsored insurance plan, we decided to try Glendale Modern Dentistry. The experience did not go well! I am sharing my story to inform others that they can find better oral care elsewhere. In mid-June, I went for my first check up and cleaning at Glendale Modern Dentistry. Upon arrival, I learned that required, pre-appointment forms had not been emailed. As a result, I would have to complete them before my appointment. No tablet computer was provided, so I was left to fill out the forms on my personal cell phone. The task was made more difficult due to a lack of internet service in the office. I was told to connect to Dunkin’ Donuts WiFi, which again had a poor signal. Eventually, I stood outside in the 100+ degree heat to complete the series of forms. Next, an extensive set of X-rays and photographs taken. Then I was escorted to an exam room where the hygienist hurriedly performed periodontal charting. I attempted to explain that I was very anxious, and usually the hygienist numbs my mouth to avoid discomfort that occurs during my cleaning. The hygienist seemed to lack empathy, and told me that she would prefer to try doing the cleaning without a local anesthetic first. Next the dentist reviewed the X-rays with me, indicating that I have no cavities. When the time finally came for my cleaning, the hygienist refused to perform the service unless I agreed to the following additional procedures: - Scaling and Root Planing -Adjunctive Pre-Diagnostic Test that aids in detection of mucosal abnormalities -Fluoride Varnish -A laser treatment (which she eventually admitted was unnecessary) Again I explained that I was very anxious, and that for this first visit I simply wanted a local anesthetic with a standard teeth cleaning. It was important that I gain confidence and establish trust in the hygienist’s quality of care. The hygienist repeatedly refused to do a basic teeth cleaning unless I agreed to the additional procedures, so I eventually left the office without my 6-month cleaning. Of course now my insurance has now been charged approximately $1700 for the X-rays and exam, and I am left without the routine cleaning for which the appointment was intended. At the same time, my young-adult son was being seen in another exam room. This a young man who takes good care of his teeth and has had routine dental appointments every 6 months his entire life. His experience resulted in an out-of-pocket charge of $85 for an unneeded deep cleaning. The hygienist also recommended he get a laser treatment, but eventually said that it could be done at a follow up visit instead. Glendale Modern Dentistry is not interested in quality health care. They seem to be much more focused on up-charging people for unnecessary services. Save yourself the inconvenience and expense by going elsewhere!

One of my upper front teeth chipped. I went online to see where my insurance recommended. I am so glad I found Dr. Kaplan and her Assistant Natalie! My first visit and I walked out with a beautiful front tooth. Looks like the chip never happened! Highly recommend Dr. Kaplan. She communicates effortlessly and is very knowledgeable.

Glendale Modern Dentistry is the place to go. I've been to different dental offices and always felt like a number and uncomfortable but this place is where I'll be going from know on. I feel like a patient not a number. The doctor's and staff members are the best in my book. Give them a chance and I'm positive you'll be satisfied.

I picked this office because it was close to where I bought my new home when I moved, and they took my insurance. After having the same dentist and hygienist for 15 years where I lived prior, I was just hoping this office would come close to what I had before. I am glad to say they have and even exceeded expectations in many areas. This is a modern office with great technology and great people, absolutely recommend if you are looking for a new dentist

Great experience! The team was very friendly and made me feel comfortable the whole time. They were gentle, quick, and the procedure didn’t hurt at all. I also appreciated how they explained everything step-by-step. Highly recommend!

I had a great experience at Glendale Modern Dental. I went in for cleaning and treatment and everything went smoothly. Dr Volkin and her hygienist Arielle made me feel comfortable and explained things clearly. I would definitely recommend this dental office to anyone looking for good care!

Arrived at the facility, both receptionist were very cordial, courteous and helpful. The young lady that did my xrays was very pleasant as well. My dentist, Dr Kaplan and her assistant Natalie were very nice, cordial and they explained everything to me. The lady that did my scans was awesome, walking in I was quite nervous all of them helped me to relax. Awesome trip to the Dentist, THANK ALL OF YOU for the wonderful way you took care of me.. God bless you all!!