Great Expressions Dental Centers

Great dentist, always friendly and very professional.

I haven't been here in over a year, but got an email they were shutting down and GOOD RIDDANCE. I'm weird in that I actually enjoy going to the dentist, I try to take care of my teeth and like the clean feeling after each visit. I went here for a few years before I just got too fed up. This is the only place I've ever had consistent bad experiences, not lackluster, bad. Dr. Samini has the rudest bedside manner of any health professional I've ever met. She basically strongarmed me in a set of Invisalign night guards that didn't fit and created gaps in my teeth leading to tons of food getting wedged into my gums and subsequent infections. When I mentioned they didn't fit in the follow up visit, they said to just keep wearing them and see if they get better. The visit after that, they said it had been too long at that point to do anything about it, no exchanges or money back. I wasn't happy about that, but I said "Ok, I tried your way and it doesn't work for me, can we try something else?" and she literally told me to see a different doc. Incredible. After switching to Dr. Acorn, the front desk ladies begged me to see Dr. Samani again another two times citing that no patients wanted to see her. Dr. Acorn had a much better bedside manner, although sometimes seemed a bit rushed. I explained her my experience with Dr. Samani and how I wanted to try another option for a night guard. She recommended something that I was also skeptical about, but I wanted to "trust the professionals" however it was ultimately a waste of money as well. I also got a crown done after chipping a molar on a random bone fragment overseas. I called ahead to see what it would cost and which insurance codes would be billed - I figured if it was close, I might as well get it done overseas and save myself some suffering. It was a few hundred less with insurance here, so I decided to wait. After getting in for the crown, they tried to charge me nearly double what they told me on the phone! When I inquired about the line items that weren't previously mentioned, the admin lady (on loan from their San Antonio office, so beware of that location too) said "and this charge is just because its not enough" - mind blown. This was probably two years ago and I still remember it clear as day, unbelievable, fraudulent behavior. When I tried to escalate, they removed the line item and charged me what was originally quoted. Absolute bunch of criminals at Great Expressions.

I had a very disappointing experience at this dental office. When I first arrived, the two receptionists were gossiping with each other and did not acknowledge me when I walked in. Even after they noticed I was waiting, they continued their conversation before assisting me. I waited approximately 45 minutes before being taken back to the chair. The dental assistant told me she was busy and wanted to clean, so the receptionist ended up taking my X-rays. There was confusion and an argument between the staff about who was going to complete the X-rays, and they ended up switching halfway through the process, which felt very unprofessional. After that, I waited another 35 minutes to see the dentist. After a quick examination, I was sent home after spending about an hour and a half there, and they did not even complete the teeth cleaning that I originally scheduled the appointment for. The checkout experience was also frustrating. The staff member did not ask for my payment card and instead had me standing there waiting while they reviewed my records. The interaction felt dismissive and rude. While I was checking out, I could still hear the dentist, dental assistant, and both receptionists gossiping and speaking negatively about another employee who was not present. Hearing this from the staff further added to the unprofessional atmosphere. I left feeling like my time was not valued and that I was treated poorly throughout the entire visit. A dental office should feel welcoming, respectful, and professional, and unfortunately, that was not my experience. I would not recommend this office based on my visit.

I liked the front desk staff and the hygienist, but the dentist wasn't very friendly. The worst part is that I found out that they scammed me. I was told they I needed a deep cleaning and had 4 cavities, despite having none at my last appt with a different dentist less than a year before. I trusted them and paid for the deep cleaning since my insurance only covered regular cleanings. After the deep cleaning, they told me that I needed deep cleanings every 3-4 months, to the tune of hundreds of dollars out of pocket. After seeing a different dentist that wasn't working for one of these scammy chains, I found out that I had no cavities and did not need deep cleanings. I then checked their BBB rating and it's an F. They are not BBB accredited, and they have 226 complaints that have not been resolved. Beware. The many positive reviews are because they offer the chance to win a free sonicare toothbrush for reviews. I wrote a positive one at first, too!

Always completely satisfied after every visit Thank you to the entire office for my visit today !

Prompt professional, and friendly service!

They are great staff and doctor I would recommend them I had no problem with them

I thought I was going in for a general cleaning, which ended up being a thorough examination. Scheduling mishap! Dr. Asked me not to shoot the messenger.

I've had my appointment cancelled twice at the last minute and tried to reschedule with them. The first time never communicated when I arrived. The second time they did communicate and called me the day of no dentist or hygienist available. I feel disappointed and chose this place not only because it was close but the great reviews that it had and they are great when they are staffed. I was very flexible with day and time. But not having my teeth taken care of since October 2025 is time for need to look somewhere else. Anyone who is going with this provider expect one to two months wait and the risk of cancellation. You'll have to proactively call them to see if there's appointments available.

I love this office! The entire staff was incredibly friendly and welcoming, which immediately made me feel comfortable. They took the time to thoroughly explain my care plan and clearly walked me through all of the costs associated with it, so there were no surprises. I really appreciated how patient, professional, and caring everyone was throughout the visit. Highly recommend!