Griffin Dental Practice

Lady on reception fully screamed at me to hold the phone, then hung up by slamming the phone down.

I am on the list for 2 years just waiting and I found out recently that I'm not even on the list anymore they kicked me out, they said they wouldn't take any more patients in the clinic. This is outrageous because I have problems with my dental teeth and I can't afford to pay.

Awful dentist. Have been told on two occasions that nothing is wrong with tooth when I have gone as emergency (sometimes sitting for hrs) first male dentist saw me 4 times, was made to feel like I was lying and didn’t know what I was talking about, was eye rolled at and told I could possibly be in pain. Called 111 and saw new dentist who gave me root canal due to nerve needed removing and I had to go to GP as I had beginning of sepsis due to infection. Change practitioner and have again been told after emergency appointment that nothing is wrong(a simple cray would have showed otherwise) 111 to the rescue again with emergency dentist appointment. Again another root canal needed with as he said very angry bleeding nerve that also needed draining. Started the work and said needed finishing asap from own dentist. Called today and been told I can be seen at my next booking in over 4 weeks even though dentist said work needs finishing asap. After some back and forth with receptionist I was finally told I can come and sit the following day and wait (again could be hrs) to see if she can finish the treatment. Had contacted practice manager anbout first issue and was pointless, not very professional over the phone, much more professional via email, but still no apology and simply changed my dentist. This is second time this has happened and doesn’t fill me with confidence moving forward. Would be nice if patient was listened to re pain, we know our bodies

Very rude receptionist laughed down the phone at me asking about appointments hasn’t got the time to speak to anyone on the phone DISGUSTING!

Been with this dentist for a few years now and thought it was ok until my recent appointment the male dentist was very rude to me and said I have some sort of gun disease (he actually said its much worse then gum disease) and he said i know i do. I was very shocked and said I dont know what it is and no one has ever told me this before. He then rolled his eyes at me insisting that I already know and was very rude to me and talked down to me. I was nearly in tears and am also very upset ive had this on going problem and was never informed about it.