Harbortown Dental Care

Dr. Faircloth runs a clean, warm, and welcoming office. The staff is professional, friendly, and efficient and Dr. Faircloth knows her stuff. I feel like my dental needs and the needs of my family are in good hands here.

Dr.Faircloth and staff made me feel at ease the quality of care was excellent, caring and professional

I always feel welcomed and the service is great. I am made to feel that the entire staff considers me to be a valuable patient. I refer everyone/anyone that ask me about a good dentist to Harbortiwn Dental!

We love Dr Faircloths office! It’s always an efficient visit and our kids LOVE the prizes!

I love coming to the dentist here! I’ve been coming here ever since I moved to Detroit in 2022. Michelle is the best hygienist, and I’m not just biased because we share a name :) I always leave with pearly whites and minimal to no pain. Everyone is super kind & patient. and Dr. Faircloth has helped me manage my grinding habit with a bite guard and has also helped make changes to it to make it more comfortable over time. I recommend this dentist office to anyone who asks for one!

I have been a patient of this dental practice for nearly 26 years, and unfortunately my most recent experience has left me deeply disappointed. I needed to reschedule an appointment within 24 hours due to an isolated and unavoidable situation. When I called, I was informed by the reception staff that I would be charged a $50 cancellation fee and that the fee must be paid before I could reschedule. I requested a return call from Dr. Faircloth to discuss the situation, especially given my long-standing loyalty as a patient. I was told that she was too busy to accept or return calls and that this was simply her policy. No consideration or flexibility was offered despite my nearly three decades as a patient. After explaining my long history with the practice and expressing my concerns, I requested that my dental records be sent to the practice that recently purchased this business. This experience made it clear that long-term patient relationships are not valued here. Based on this interaction, I would not recommend this practice. Patients should expect professionalism, empathy, and respect, especially after years of loyalty and unfortunately, that was not demonstrated.

I have had two visits at Harbortown Dental, and both have been great experiences. Scheduling with them has been exceptionally easy. The reception staff and hygienists are all incredibly nice. I’ve met both Dr Faircloth and Dr Tobar, and they have been very kind, informative, and practical with my care. The hygienist team is also very informative and great at answering questions. The location in Detroit is also very convenient with lots of parking.

This was by far the best dental experience of my life. The receptionist was kind and friendly. The hygienist Miss Veronica was equally so. Her cleaning was fantastic - gentle and comprehensive. I was not comfortable with the x-ray process and she put in additional efforts to move as quickly as possible. Doc Faircloth was super bubbly, had super great energy and was thorough in her exam as well. She made great observations, gave great compliments, and provided great recommendations. I’ve found my forever Detroit Dental crew. Grateful grateful.