Harris Parkway Dental Care

I recently visited Dr McConnell and his team as a new patient. One of the best experiences I have had at a dental practice. I feel I have found my “Forever Dentist” !! Dr McConnell and his entire team were extremely professional and kind. He meticulously analyzed my entire dental health and shared his expertise in developing an excellent treatment plan for my future dental needs. Utmost appreciation to Dr McConnell and team!

I am SO happy to have Dr McConnel back at Harris Parkway Dental. He has the best DDS / patient raport. I left many DDS practitioners because the would push for unnecessary procedures. This was even when I was in my 30s and 40s I have recommended Dr McConnel to others because you can trust his professional recommendations.

Very good visit. Thanks

Everyone was very friendly and professional. They were timely and saw me within minutes of my scheduled appointment time.

Dr McConnell is back!!! Glad to see him after a couple year absence. Go see him and his staff. Raven is a great hygienist. Check them out.

The dentist and techs were all so nice and informative. The lady who works the desk knows so much about dentistry. She is so nice and so great. One of the nicest with a great personality. This group is so honest about dentistry.

I felt very welcome in your office! Both receptionists were very friendly and knew exactly what to do! The Hygienist (from Jordan) was friendly and professional. Seeing Dr Brad was a great pleasure as we've known him for a long time and were so glad he's back in the offices he built!

I believe these positive1000 Google reviews are actually about the previous Dentist who owned the practice for over 20 years. My family went to this Dental practice for 20 years before they were taken over by a big corporation. Since then, the staff has completely turned over several times. They can not even keep a Dentist there for long. One time I went in and they had a Dentist from a temporary agency who was only there for 1 week. No continuity of care at all! The last time I went in, Asia, the girl at the desk informed me she cancelled my appointment that afternoon because I did not respond to her confirmation text an hour before my appointment. I showed her my phone and proved I never got any text from her. She was extremely argumentative, insisting I was lying and put her hand in my face to try to shut me up. When I asked to speak to a manager, she insisted she was the manager. When I asked how I could write a complaint about her disgraceful behavior to her corporate office, she insisted there wasn't one. I found the contact info on my own and called them. It was a recording and they never bothered to call me back. They have let the building totally run down and did not even have Nitrous Oxide for the last year that I went there.

Every time I go to this place there is a new dentist. At this visit I received a great cleaning from the Dental Hygienist! I have seen her before and she is excellent! The Dentist who checked my teeth was new. He told me I needed Xrays and three crowns. I was so distracted by his hand tremor that there was no way I was going to let him do any crowns. I reported this to the manager. I am concerned that in one calendar year, I have seen 4 different dentists and they all have different focus or recommendations.