Hay-on-Wye Dental Centre

Hay-on-Wye Dental Centre - Best Dental Clinic in Hereford would like to welcome you where we can provide you with a comprehensive range of treatments in a relaxed and friendly environment. Our aim is to help you achieve and maintain excellent dental health for life. Every member of our team has made a personal commitment to working to nationally agreed standards to enable us to provide you with a quality service. We undertake continuing professional development to ensure that we keep abreast of rapidly changing techniques and materials. It is our philosophy to promote dental health at all times and we therefore recommend regular ‘check-ups’ and visits to one of our team of Dental Hygienists in line with NICE guidelines. Following your initial oral health assessment we will provide you with a treatment plan and estimate of fees. Various payment options are available including interest free credit for larger courses of treatment (subject to status). "I felt totally safe and secure during my visit, and I am tremendously grateful to the practice for the enormous effort and great expense that they have gone to, in order to continue to serve the needs of their patients in these terribly difficult times." The Practice is located on Oxford Road in the small market town of Hay-on-Wye. Established in the 1980s, it was originally situated at what is now The Table Gallery in Lion Street and relocated to the current, larger premises in January 2000. We have onsite parking and all of our facilities, including our treatment rooms, are fully accessible to those with mobility difficulties. We have a portable hearing loop and translation services are available on request. We want all our patients to be pleased with the service that they receive, so we take complaints seriously. If a patient makes a complaint, we will deal with it promptly and courteously. Our aim is to resolve the matter as quickly as possible following the agreed procedure and, wherever possible, to the satisfaction of the patient. A complaint may indicate a failing on our part, which we can learn from and make improvements to our service. We will adopt a ‘no blame’ approach when investigating a complaint and especially where individuals are identified, with the aim of reaching a satisfactory conclusion. We will, at all times, be polite and respectful to our patients. A complaint may indicate a failing on our part, which we can learn from and make improvements to our service. We will adopt a ‘no blame’ approach when investigating a complaint and especially where individuals are identified, with the aim of reaching a satisfactory conclusion. We will, at all times, be polite and respectful to our patients.