Comprehensive dental care on Hertel Ave, Buffalo NY
Smyleee Rating
Excellent
Hertel Family Dentistry is ranked in the top 3 on 12 Smyleee Top 10 lists.
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Top 10 Dental Implants in Buffalo NY
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Top 10 Emergency Dentist in Buffalo NY
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Top 10 Gum Disease Treatment in Buffalo New York
Ranked #1 on this list
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Ranked #1 on this list
Top 10 Sedation Dentist in Buffalo New York
Ranked #1 on this list
Top 10 Teeth Whitening in Buffalo New York
Ranked #1 on this list
Top 10 Tooth Decay Treatment in Buffalo New York
Ranked #1 on this list
Top 10 Veneers in Buffalo NY
Ranked #1 on this list
Hertel Family Dentistry is a comprehensive dental practice located at 1306 Hertel Avenue in Buffalo, New York, within the North Park neighborhood and the 14216 zip code. The practice offers an extensive range of services spanning preventive, restorative, cosmetic, and sedation dentistry, and accepts insurance with payment options including cash, Visa, and Mastercard.
Preventive and diagnostic care at Hertel Family Dentistry includes professional cleanings, scaling, and comprehensive examinations. Oral cancer screening is also part of a thorough preventive visit, and diagnostic X-rays are used to evaluate conditions not visible during a clinical exam. These services form the foundation of the practice’s approach to long-term oral health management for patients of all ages.
Restorative services available at the practice include dental fillings, crowns, bridges, dentures, dental implants, and root canal treatment through in-house endodontics. Tooth decay treatment and gum disease treatment address the most prevalent dental health conditions, while oral surgery and tooth extractions are available for cases requiring surgical intervention.
Cosmetic dentistry services include teeth whitening and porcelain veneers to improve tooth color, shape, and overall smile appearance. Sedation dentistry is available for patients who experience significant dental anxiety, providing options to manage discomfort and apprehension during procedures. Bruxism treatment is offered for patients who grind or clench their teeth.
Reviews mention that dental assistants provide thorough explanations during visits and that same-day urgent appointments have been accommodated. New patients are encouraged to ask for a written treatment plan and itemized cost breakdown before agreeing to any recommended work, which is a standard precaution at any dental practice.
Hertel Avenue in North Park is a well-known commercial street in Buffalo, accessible from Kenmore, Tonawanda, and North Buffalo. Hertel Family Dentistry has office hours and phone contact listed on this page for scheduling. Patients in the 14216 zip code and the surrounding Buffalo area are welcome to call to arrange a first visit.
The North Park neighborhood on Hertel Avenue is one of Buffalo’s most recognized community main streets, known for its local businesses, cultural events, and strong neighborhood identity. Patients who live or work in North Park, University Heights, or the surrounding Buffalo neighborhoods will find Hertel Family Dentistry well situated for appointments that fit naturally into their daily routine along this familiar corridor.
Full-service dental practice at 1306 Hertel Ave, North Park, Buffalo, NY 14216, offering general, cosmetic, restorative, implant, and sedation dentistry.
Insurance
Accepted
Best Known For
General Dentistry, Cosmetic Dentistry
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 1:00 PM |
| Saturday(Today) | Closed |
| Sunday | Closed |
Oral surgery at Hertel Family Dentistry handles surgical extractions, impacted teeth, and related procedures requiring a surgical approach.
Endodontic care concentrates on diagnosing tooth pain and treating the pulp inside the tooth to preserve a natural tooth.
Smyleee Rating
Excellent
587 reviews
Smyleee Rating reflects verified profile signals, reviews, and overall care quality.
I have never had such a pleasant experience at a medical appointment, as I did here for my first visit. They were able to squeeze me in on a Friday before close to find what my throbbing toothache was caused by, just two hours after calling. The assistant named Ashley was very comforting and thorough in her explanations. I’d explained that I had a lot of health anxiety and she gave a lot of reassurance! The dentist was quick and thorough as well! Michelle at the front desk is incredibly kind and very helpful! They were able to get me an appointment the next week for a cleaning and for my tooth repair. They are an incredible practice and I highly recommend them.
I would like to give this place a 5 star review but because of the rude receptionist I can do that. I called today to reschedule my appointment because I have a flat tire and was rudely told that i have pay $75 before I can reschedule (which btw I had to call several times before someone answered ). I was also told because I am a new patient which I am not that she couldn't waive this fee. This is my second time speaking with this receptionist and she was rude last week when I called to get a prescription for an antibiotic. Also, the receptionist doesn't even know the patients her Debtist sees, I am not a "new patient" I was seen in December. Beth Minthorn
Best dental experience I've ever had. They were able to squeeze me in just a few days after I made my appointment and I was seen promptly at my appointment time. The check in process was seamless and it's nice seeing employees in a good mood/enjoying the place that they work. My interactions with Dr. Samad and the assistant who cleaned my teeth were very pleasant. A very well run, organized and clean dentistry.
Me and some of my friends saw the office while walking on Hertel street , during the Italian fest. I wanted to see if the dentist office was a place where I would have liked to go for all of my future dentistry work ,and to see if they took my insurance. I walked in a few days ago after work and I saw that the inside was absolutely stunning and modern. I didn’t know which side to go to and was told to go to the right and they would help me. No one was at the desk but I heard loud laughter from the back. I waited patiently and saw an older woman wearing scrubs start to walk to the desk, but then she stopped, started laughing at something on her phone and she went into the back again!!! It was around 2:30 so I knew they were open , I waited and then sat down. The phones were ringing but no one answered them. A patient walked out with the bag you get after getting your teeth cleaned so now I was getting mad. The woman with the phone then walked back up to the desk with another woman in scrubs and they kept talking and laughing. I have dental anxiety and I don’t think a dental office should be loud like that!! When I stood up to leave, she looked directly at me, almost a glare, but didn’t say anything !! She ignored me and I watched her walk away from the desk AGAIN but this time she walked into a room across from the desk. I heard more laughter and whispering. Im not saying you can’t have fun at work but the woman’s laugh was obnoxious and sounded like a Beavis and Butthead episode! It’s like she was too busy having fun that she didn’t care about me standing there. As I was leaving she finally answered the ringing phones but put the person on hold so she could finish showing the other person something on her phone ! As I was leaving another lady came into the office and I waited to see if she would be treated better or helped. She walked into the office and I realized she was another staff person. The woman in scrubs then acted all busy! I was asked if I needed help or if I waiting for someone. I was mad and even though she was nice, I had already seen enough and found it very annoying and unprofessional with how I was treated!!! I told her I was all set and left. I will no longer return to Hertel Family Dentistry office because of being ignored. After asking a friend of mine about the facility, she told me great things about the doctor, but the receptionist ruined it for me. Worst experience ever and I’m not even a patient!!!
I get nervous going to the dentist, but going to Hertel Family dentistry has eased my nervousness. The Dr. has good bedside manner. She will make you feel comfortable, and is extremely knowledgeable! Highly recommend!
Reviews are aggregated from public sources.






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