Hillcrest Dental Office

Nicole, who works at the front desk, makes false claims about people, leading to defamation. She often accuses others unfairly and can be quite rude. If you are near her, she may wrongfully accuse you of invading her space. Additionally, she has been known to incorrectly record cancellations in your files.

The lady who answers the phone is very rude and sarcastic. I called and left a message, someone returned my call told me she was going to look up some information and never called me back. I had to call the clinic numerous times just for someone to answer. There was an issue with the insurance and when I told her what the insurance advise she still acted like she couldn’t help and then left me on hold. I hung up because she never returned to the call and why would I want to have my personal business handled at a place of business with rude employees.

Front desk staff are friendly and professional. I saw Dr. Davidson, the son, for a routine exam and cleaning. He has good bedside manners and is professional. He answered my questions thoroughly and is funny. He didn't hurt me at all. I highly recommend this dental office and Dr. Davidson to anyone.

The worst Dentist of all times I wouldn’t recommend Alphonso Davidson jr. to a blind person. You suppose to be seen at 9:00 am and don’t been until 10:45 maybe 11/00am. Please do not let him do a root canal on you. I’m guaranteed your going feel every thing he’s doing including the drill I jump out the chair began to tell him I feel everything and he tell me to stop acting like a baby. And keep your eye on him to he be giving creep vibes know question. You have a better chance finding another dentist he’s definitely not the one.

I went to this office and was told that I would receive quality services. I can actually say the pulling of the teeth wasn't bad. But once I got those Mister Ed looking dentures it left me distraught, embarrassed it changed my face completely. I took pictures I was told that they will be well made. So in turn they were so big they wouldn't stay in my mouth I couldn't even close my mouth. I went back to dr.I went back to dr. Davis after my teeth flew out Thanksgiving of last year. I was so embarrassed my anxiety kicked in and I did not bother to pick the Tifa. But I'm went back to dr. Davis to see what he could do for me oh, he asked where the teeth were I told him what happened. He basically shrugged and said there's nothing I can do to help you. He didn't even. It was his office staff who told me to write my insurance and try to get help. He's unprofessional, he's uncaring and he's cold. I am filing a complaint with the dentistry board simply because just because people have Medicaid does not mean they should receive less than anybody else.

Went to Dr. Alphonzo Davidson Jr. for a broken/chipped tooth, which resulted in him finding cavities, ultimately resulting in me receiving three root canals. Yup, THREE, all within two weeks. There’s a negative stereotype around root canals, however all three of mine were absolutely smooth and painless. He said I had narrow canals, which made the procedure longer than anticipated, but even still I walked out both days after service, able to go to work. Mind blowing right? I’m not sure why there are negative reviews, granted my first day I did believe the receptionist to be a tad rude but nothing major. I have to go back for crowns, but even still, I am beyond satisfied with my services rendered and the overall customer service of the staff. Also, both of his dental assistants whose names I can’t remember were very warm, welcoming, and informative.