Ivory Dental Centre

Alexus helped so much with my Invisalign appointment and made me feel super comfortable throughout the whole thing!

Great experience with Alexis and Dr. Fatmi

Dr Fatmi and Alexus did a great job with my fill and cleaning today. We were able to get me all squared away in one visit and scheduled a whitening for my wedding in a few months. I’ve been going to Ivory Dental for nearly 5 years so highly recommend, staff is great!

Very thorough cleaning with Dr Tremaine today. I was very satisfied. The staff especially Alexus were extremely helpful and mad sure I was comfortable throughout. Definitely recommended!

I had a lovely experience here! Dr. Fatmi is extremely knowledgeable and her assistant, Alexusa, was very helpful and kind. Also special thanks to Kelley at the front desk for making everything run so smoothly. I had a filling of a chipped tooth and everything was efficient, quick, and professional. Beautiful office and lovely staff.

It is always a pleasant experience visiting Ivory Dental. Dr. Fatmi is always joyful and gentle. Alexus is careful with the instruments and thorough. The Dental Hygienist, Tiffany, has been marvelous with cleaning, gentle and very careful to explain the "why's and wherefores" of the process. I have been careful to follow her instructions. After years of skipping dental work, I am more than pleased with the outcome of the work this team has completed on my 70+ year old teeth.

Kelley is AMAZING and knowledge in every aspect of the dental process. dr. Trehan, Lexi, Devan and Charla were awesome!! Looking forward to a long relationship with Ivory Dental. Dr McIntosh is the bomb too. Thanks so much

very kind and accommodating! I kept changing my appointment, but they were very flexible and reached out to me to make sure I was seen. My out of pocket cost was low, but ofc that depends your insurance. The providers and receptionists were very friendly and thorough. Clean, modern space. Excellent dentist :)

I was a bit disappointed with the lack of information provided to me upfront about which specialist is in network and which is not. I was told I needed an additional procedure done ( which im getting a second opinion on) and so a specialist was brought in after i accepted the consultation( but I was not told that she was not in network). The procedure she suggested ( which im still not sure i need given that i saw another specialist about 6 months ago who said I did not need additional procedures and was confused when I told her that my dentist said i did) would cost at least double what an in network specialist would cost, if not more. Only after the specialist consulted with me was i informed that she was actually out of network. Had I known that to begin with, I wouldn't have accepted the consultation. When I expressed that the amount I would need to pay for the procedure was not within my budget to the front office staff, a staff member immediately presented me with financing options which felt a bit unnecessary since the main issue was that i would be paying for an out of network procedure that i could easily do in network for a fraction of the cost. Another thing I thought a bit odd was that I was immediately asked to fill out a review for the specialist based on my 20 minute consultation with her. I didn't really have much feedback, besides her politeness and immediate availability. But I felt pressure to complete it in the office. I think a better way is to suggest it to patients and allow them to fill it out at home. For anyone who visits the office for more than cleaning, I would recommend asking questions proactively before agreeing to speak with a specialist but I do think better customer care would be to tell the patient that the specialist is out of network so they can make a fully informed decision. I also would recommend bringing any scans of your teeth etc ( if they are recent) before your first appointment so you're not having to pay again for something you have just gotten done. Additionally, another negative incident I had about last year was being mistakenly told that my insurance would cover a certain amount for braces by the front desk staff. Good thing I double checked with my insurance because that was simply not true and my insurance covered significantly less ( or possibly nothing at all) than what I was told by the front office staff. If you do choose to go here, I would just recommend being very proactive with insurance and waiting before immediately saying yes to a suggested procedure, especially if you can get another opinion and especially if you can find someone network.