Laws Family Dentistry

Dr Law is excellent and everyone on his staff is very helpful. I'd recommend him to anyone. I has already made several recommendations and I hope they started using Dr Law and his staff.

It's a very good place The staff is very nice.

Thank you for the opportunity to Thank You for my visit today. Going to the dentist scares the heck out of me but today I feel we did good. I hope I get his name right but Terry did a GREAT job cleaning my teeth he made me feel very comfortable and they look and feel so much better. My friend Debbie told me about you guys and she was Right everyone even to the receptionist was so nice. Dr Laws thank you for today.

My hygentis was great, very professional, did a great job.

Everyone in Dr. Laws office is so friendly and kind. My spouse & I have been patients for about 15 years and completely trust him with our dental needs. I highly recommend Dr. Laws for any age!

I can't think of anything they could do better at this time. Dr. Laws is thorough, patient and LISTENS to his patients. receptionist is pleasant. Work is done in a timely manner that is respectful of my time as well as the other patients. I'm totally pleased.

I had an appointment scheduled with Laws Family Dentistry and called to cancel and reschedule well within their policy window — 47 hours and 50 minutes before my appointment, to be exact. What should have been a simple, professional conversation turned into one of the most uncomfortable customer service experiences I’ve had. I spoke with Madison, who immediately came across as irritated that I had questions about my appointments. She spoke to me like I was a child and snapped that she had “already gone over this” with me. She also repeatedly kept referring to my appointment as being “the following day” when it was not. My appointment was almost two full days away, which made the whole conversation even more frustrating because I had clearly canceled well within their stated 24-hour policy. Things only got worse when I mentioned canceling the dental work I had scheduled for the following week. Madison asked if it was because of the cancellation fee, in a tone that felt accusatory and unprofessional. At that point, I had already decided I would not be returning. Yes, the fee played a role, but I also explained that I genuinely don’t know what my health or ability to leave the house will look like from week to week due to a disability. Instead of empathy or professionalism, I was met with attitude and condescension. I truly thought I was calling a professional office to reschedule an appointment, not to be lectured or made to feel small for asking questions. So what if I had questions? So what if I had to ask more than once? So what if I needed to cancel? What makes this especially disappointing is that the office presents itself as faith-centered, with religious decor throughout. Unfortunately, the compassion and kindness those messages represent were completely absent from my interaction with Madison. We all have bad days, but patients deserve respect — especially when they are trying to communicate honestly and follow policy. I won’t be returning.

I have been going to Dr Laws for over 10 years. The staff is great. The care is even better. They do book out fast but when they put you on a cancelation list they actually keep in touch and get you in! Highly recommend!

I’m a new customer to Laws Dental and I have to say it was a great experience. The front desk receptionist was very pleasant and helped me with the new patient onboarding process. The hygienist (Makayla) was also friendly and caring and told me exactly what she was doing during my teeth cleaning. Doctor Aaron also made me feel at ease and went over the findings of my teeth cleaning and X-rays. The service was exceptional.