Lubbock Dental Care

Everyone was professional & very nice!

Very friendly, comfortable environment. Courteous and prompt staff. Thank you!

Hi, I want to thank the people of love and dental care for their patients. When they were trying to take care of me, they did everything they could to accommodate me. And my procedures their customer service and attitude towards their customers was great. The only bad part was they couldn't actually sedate me. As in put me under With medication and I v other than that, this is a great place

They always reschedule ur appointment. And push it longer to be seen.

I've been going to the dentist for years and have enjoyed seeing Dr Marshall. I wanted to verify that my upcoming appointment was with Dr Marshall. They told me I'll be able to see him if he's available. I said that's the reason why I'm calling is to verify his availability with an appointment. I was told that they are unable and unwilling to verify that my appointment is with doctor Dr Marshall. I asked how we can remedy this situation and they told me to cancel my appointment. I think this is a completely unacceptable way to treat a patient especially when you're supposed to be giving healthcare. It's also just terrible business practice.

Waited two months for a cleaning for my son for them to call the day before his appointment to cancel bc they didn’t have a hygienist. I let them know I had concerns of him possibly having gingivitis due to getting braces off recently and his gums being swollen and it was important I get him back in as soon as possible. They scheduled me for April the 6th and when I called to confirm the appointment they told me my son didn’t have an appointment and I would have to reschedule once again! Spoke to the receptionist and manager both took zero accountability and we will not be going back. I suggest if you have concerns for yourself or child to go elsewhere bc clearly they don’t care or take accountability for their mistakes!

I've been a patient here for over 15 years, but things haven't been the same lately. My last two appts. were cancelled last minute. The one in February 2026 was cancelled and rescheduled for April 2026. The one in April was cancelled and rescheduled for June 2026 because they didn't have a hygienist both times. Makes me wonder if they only have one hygienist. There are multiple providers there, so I'm not buying this excuse. This will make it at least 10 mos. before I'm seen, if the June appt. isn't cancelled.