Mouth Matters

I have seen one or two dentists over the years, but the treatment I have had recently has been second to none. Arranging, or changing, appointments was never a problem, as reception staff were so helpful and friendly. Dr. Gabriele Tschoepe (Dr. Gabi)and her staff made, what I thought was a very difficult situation, so easy to discuss, and agree on a practical solution. She listened to what was important to me, and not just what was necessary. I cannot recommend Mouth Matters highly enough. Every person I dealt with was extremely professional, made sure all my needs were met, and treated me with a very caring and respectful attitude. My thanks to everyone.

Absolutely fantastic service from start to finish- I never expected such fantastic results could be achieved. I came to Mouth Matters for come cosmetic dental work on my particularly poor front 6 teeth. From start to finish, every single member of the team made me feel welcome, comfortable and excited for the process. They were clear on costs and what and why procedures were being done. As a nervous patient, Dr Gabi made me feel at ease for every appointment and I actually looked forward to going- which is something I never expected to be saying about the dentist! I’ve had so many compliments about my new smile and I can’t give enough thanks to the team for their great work.

I’ve been a client of Gabi for over 30 years. She’s extremely professional, kind caring and patient. Always explaining what she is about to do and why. I highly recommend Gabi to have a happy mouth

I have no hesitation recommending this dental practice. Lovely people, very friendly, professional and a pleasure to visit.

After an accident which left me with several broken and loose teeth my own dentist (EX) said no Choice all out replaced with dentures I left my appointment a little down I explained my news to my friend who advised me to contact a Dr Gabriela Tschoepe at Mouth Matters chester she herself was a patient at the practice so I booked a consultation for the next day I arrived to a clean calm welcoming and Friendly atmosphere all highly professional after a long in-depth consultation a series of procedures were agreed which were carried out painless and with great care so now I’m the owner of perfect permanent teeth I’m extremely happy with the result and would advise anyone if you want the best dental care in the area just take a walk to York street chester many thanks to all at Mouth Matters for the smile….

This review is for the initial consultation which was excellent. Lorraine explained everything very clearly answering questions with clarity and detail. Would recommend.

First consultation with Lorraine was excellent. Very thorough and helpful

I moved to Mouth Matters a few years ago after having a poor experience with my previous dentist. I used to dread appointments, had very little confidence in my teeth, and had been suffering from Trigeminal Neuralgia. NHS specialists had told me there was nothing more that could be done. From my very first appointment, Dr Gabby immediately put me at ease. She is warm, friendly, professional and genuinely cares about her patients. She carried out X-rays that identified a problem which had previously been missed. Within a few weeks, after treatment, the issue was resolved and, incredibly, I no longer suffered from the Trigeminal Neuralgia that had affected my life for so long. What really stands out about Mouth Matters is that they always take the time to find the right solution for you. Whether I've seen Dr Gabby, Dr Hussain or Dr Malik, every member of the clinical team has been kind, knowledgeable and happy to explain everything clearly. You never feel rushed, and appointments always run on time with very little waiting. All of the dental nurses are wonderful too, especially Emma, who is always so kind, reassuring and professional. The reception team are equally fantastic. Tracy is always so welcoming and friendly, making every visit a pleasant experience from the moment you walk through the door. The waiting area is comfortable and relaxing, and I also love that they have Gerty, their trained support dog, to help nervous patients. It's such a thoughtful touch and just another example of how this practice goes the extra mile. The biggest compliment I can give is that I now actually look forward to my dentist appointments rather than dreading them. That's something I never thought I'd say! I honestly can't recommend Mouth Matters enough. They have completely changed my experience of going to the dentist, and for the first time in years, I have confidence in both my smile and my dental care. If you're looking for a caring, professional dental practice that genuinely puts its patients first, look no further.

Fantastic experience from start to finish. I love my new smile.

I have just visited ' Gabby ' and the fantastic team at MOUTHMATTERS in Chester , and had the most professional , expertise examination, clean and polish , and also I am starting the ' home whitening kit ' the information was incredible , about how to start this procedure , so very grateful for this practice, where I get an excellent service and a warm and friendly welcome every time I visit.

Chipped my front tooth on an olive stone! Mouth Matters fit me in the next day, and did a great job of replacing the broken bit. You could tell they new what they were doing, and the whole experience was excellent overall. I just looked in the mirror and I can't even remember which front tooth it was, it matches so perfectly! Would highly recommend.

It was the wise King Solomon who said there is safety in presence of those who know what they are about. This is certainly true of all of those who offer their gifts & talents at Mouth Matters, Chester. My wife & I have been attending MM for a few years and are very impressed by all the work done on our teeth. We have had a large variety of necessary work done & have never been disappointed. We find the Staff warm & friendly and there have been times when we have laughed together. We have no hesitation in recommending this practice to others. Russ & Lesley Howell.. April 2026.