NYC Dental Professionals

The dentist there is amazing. Loved Dr. Isaacs and the excellent advice she gave, always looking out for the patients best interest. The admins are horrific tho. They didn’t call me back when they said they would (happened x2) and have to push them to do their work

I had a very positive experience there last week. Hadn’t been for a cleaning in a while and alllllways get nervous in the chair, but dental hygienist Cailin ensured I had one of the best experiences I’ve ever had in the dentist chair. She was so friendly, put me completely at ease, gave me some tips on slight problem areas in my mouth, and was a total pro throughout. The dentist was great too - very thorough in his exam and answered some questions I had - but Cailin truly was wonderful!

Extremely unprofessional billing and incompetent management. I have been a patient here for years. They made a low-level administrative scheduling error by booking my routine cleaning(12/8/2025) under the 6-month insurance frequency limit without checking my records. Four months later (4/8/2026), they suddenly sent me a bill for a minor $14.85 discrepancy—with an immediate, aggressive threat to send me to collections within 24 hours if unpaid. As a Medicaid patient, I went back to my insurance and found out this was entirely a provider oversight. When I tried to resolve their mistake internally, management ghosted my multiple follow-up emails, failed to call back when promised, and held my routine dental preventive care hostage over a petty $14 error they caused. If you expect accurate scheduling, compliant billing practices, or basic respect for long-term clients, avoid NYC Dental Professionals. They are anything but professional.

I have been going to NYC Dental for a few years now, and let me assure you that this is hands down my favorite dentist office—in all of NYC. I will be coming here for life. As a native New Yorker, it’s so difficult to find the right office. From the front desk to the hygienists and doctors, I have had nothing but positive experiences. The office works hard and is punctual. Caitlin is the best hygienist I’ve ever had—I love her. She is always kind and welcoming and does amazing cleanings. Dr. Kogan and Dr. DeVito are just as amazing. I actually look forward to my cleanings at this office. I also plan to come here for other procedures. Take my word and schedule with this dentist for all your needs—I highly recommend them. They provide high level of care that comes with zero stress. Thank you for everything—I truly appreciate it.—Sabah

I've been going to NYC Dental Professionals for a few years now, and they are amazing. They work hard to be punctual and efficient, and Cailin is by far the best hygienist that I've ever had. Dr Devito is kind and thorough and makes sure he spends real time to make sure the patient is cared for. Thanks!

Dr. Kogan and the NYC Dental Professionals are the real deal. Kind. Efficient. All with great results. I switched over to Dr. Kogan from another dental office. Here I was provided high level of care - all with ZERO stress. I had my first cleaning 2 weeks ago - the hygienist was amazing, the best cleaning I’ve had in years - and today I had a chipped tooth filled. Wow, Dr. Kogan perfectly matched the other top tooth. The dental assistant was kind and knowledgeable, and the front desk was very responsive. They clearly do whatever they can to make everyone’s day go by without a hitch - very efficient. No stress at all. Thank you everyone!!

don’t ever go to this place! this dentis is a thieve!!! i had a crown made, the temporary broke in the first 2 days, the second one after 4 days. i show up on a day when they were no trains, for a 12:30 appointment call the office at 12:10 telling them all trains are stopped, im in a cab and be there in 5 minutes. i get there at 12:33pm she says i need to reschedule. go up to the office all empty chairs, wait 2 hours the dentist refused to even talk to me. the total for my treatment is 5k and change from which i already paid $1500 and got nothing to show for but an exposed nerve of a molar.

Unfortunately, my experience with this dental office was extremely disappointing and unprofessional. It began with a crown replacement that was very poorly done. The color of the crown does not remotely match my natural teeth. I raised this concern multiple times, yet instead of offering a solution or correction, I was repeatedly told that the color was “correct,” which was clearly not the case. With no willingness to address the issue, I ultimately had to file a complaint with my health insurance. Adding to this, my appointments were canceled by the office with only two days’ notice, showing little to no respect for my time or schedule. The overall customer service was equally frustrating. The reception staff appeared disorganized and uninformed, which only added to the lack of professionalism throughout the entire process. Based on my experience, I would not recommend this office to anyone looking for quality dental care or reliable service.

AWESOME!! Dr Devito and his team just amazing. I neglected going to the dentist for a long time. Since the very 1st time I walk into the office nothing but greatness. And just the other day I had a surgical procedure. It went very well. I just want to Thank them so much because I was very nervous.

Best cleaning experience I’ve ever had by the fantastic hygienist Cailin. She is so thorough and gentle and really nice. First time I didn’t dread a dental visit. My teeth looked great after and I was happy. Looking forward to my next visit. The front desk is really nice too. Plus I got a goody bag. Nice hygienic office in great location.