Palo Alto Central Dental

I had a good experience at Palo Alto Dental Center. From the moment I arrived, everyone made me feel welcome and comfortable. The doctor was extremely thoughtful, patient, and took the time to explain everything clearly. The entire staff was supportive, friendly, and genuinely cared about making my visit a positive experience. I highly recommend Palo Alto Dental Center to anyone looking for outstanding dental care. Thank you all for such a great experience!

They are professional, respectful, and accommodating. They always make sure to ask if I’m doing okay, and respect when I need to take a break.

TL;DR - Dr. Lee is a skillful and gentle dentist who cares a lot about his patients' comfort and dental health! I needed 8 fillings and a new dentist who would take Delta, and landed at Palo Alto Central Dental. I saw Dr. Ivan Lee and he made it about as positive an experience as getting 8 fillings can be. Dr. Lee seems young, but don't be put off by that; he is skillful, thoughtful, and very professional. In the initial assessment he took photos of my teeth to show me exactly what he was seeing and explain what needed to be done (he also took them during the process so he could show me afterward the extent of the cavities he had cleaned and filled). He explained clearly what the work would entail, where there were uncertainties (e.g. hidden cavities under old fillings) and answered all my questions frankly. When I scheduled the appointments he didn't pressure me to take on more in one sitting than I felt I could handle, given how many fillings I needed. During the fillings, which were the first I've had as an adult, he and his assistant were very focused and I felt completely safe thanks to his calm and gentle demeanor. He checked in with me throughout to ensure I was comfortable. The first appointment took 2 hours in the chair and the second 1.5 - not fun, but he made it very tolerable. After the first marathon he made sure that I was still comfortable with doing the other four fillings in one appointment vs. doing two shorter ones, which I appreciated. The fillings were not quite level (not his fault, I was too numb to tell right after) so he squeezed me in the next day to touch them up. He was super thorough his corrections, even polishing off a flake of composite on the side of my tooth that wasn't really an issue, but he wanted to make it perfect. Other plusses: They take Delta! The receptionist Lavette is very kind and helpful. They have a convenient text option for scheduling once you're in the system. Dr. Lee is not big on small talk, which is honestly refreshing. One small consideration that brought me from 5 to 4 stars: I'm a curious patient and especially since it was my first time having cavities filled, I would have appreciated a little more communication about what was happening in my mouth while he was working. When Dr. Lee found a deep cavity I could tell something was up by the comments he made to his assistant, but he didn't communicate the situation to me until I started to feel the drill. Then he acknowledged he was working on a deep hole (and gave me more anesthetic, which was greatly appreciated).

Best dentist I had in my life. She was very kind and talented and very professional

I had a cleaning done and both the dentist and technician payed very little attention to the procedural inconsistencies. The dentist sprayed water on me and didn’t address it. The technician did not seem to know how to apply the fluoride because it was applied unevenly and haphazardly. This is the first time that I have experienced such poor service from this clinic.

I had to go in for emergency repair work when my front tooth just spontaneously cracked off. They got me in the same day, despite not previously being a patient. Super friendly staff. Dr. Lin got me in and out in forty minutes with a new crown. I think I found my new dentists.

Wonderful Care from the Dental Team! I’ve been seeing this dentist for a while now, and he has always been incredibly gentle, meticulous, and attentive. He takes excellent care of my teeth, and I truly appreciate his professionalism and kindness. Today, I was also assisted by a wonderful dental assistant who was so gentle and kind. She made sure I was comfortable throughout the entire visit, and her light touch and warm demeanor made the experience even better. I’m really grateful for such a caring and skilled team. Thank you for making every visit such a positive experience!

I had a fantastic experience at Palo Alto Central Dental! Dr. Kelly Ren was incredibly gentle and thorough—honestly one of the most comfortable and gentle cleanings I’ve ever had. She took her time and made sure everything was done with care. Her assistants, Mariam and Ori, were also wonderful—professional, kind, and attentive throughout the visit. The facility itself is clean, modern, and welcoming. Overall, highly rated and absolutely recommend for anyone looking for quality dental care in a great environment!