Peak Dental Austin

Very disappointed with the quality of care and service here. My dad had a dental implant placed less than three years ago that has already fallen out. Instead of addressing the issue and supporting their patient, the clinic is asking for additional payment to fix it. A reputable dental office should stand by their procedures. I recommend looking elsewhere for reliable dental work.

Typical drill and fill dentist. They'll suggest root canals and other unnecessary treatment plans to nickle and dime you. Make sure to get a second opinion or better yet don't go here and go to somewhere more reputable.

I recently started to go back to this practice and I’m very glad that I did. A lot has changed here for the better, the specialists are far more gentle and concerned with the patients comfort and that is so welcoming to what it used to be years and years ago. I want to say thank you to all the employees/dentist and including the sweet ladies at the front desk and of course! There are many choices of dentists around the Austin metro this is a smart one.

I'm really scared of dentists and dental work, and have anxiety. I've had bad experiences in the past. These ladies were AMAZING!!! I was seen pretty quickly, was treated very warmly and with so much kindness and compassion. I prefer absolutely no meds, because my anxiety will create side effects that aren't really there. The lady that cleaned my teeth was so understanding to my requests. I rinsed with warm salt water and something else after my appointment.

I love the people who work here, they do a great job.

UPDATE: PEAK HAS GONE DOWNHILL. MY GREAT DENTIST IS GONE AND ALL NEW MONEY HUNGRY FOLKS. DON'T GO HERE ANY MORE. My gold crown is perfect. The dentist and all the staff did just what I wanted.

March 2025 we visited for the first time here and we could not provide insurance info at that time but they said it is okay we can provide details later and they will refund today's payment if we pay from our pocket, week later we provided insurance details, and they claimed and our insurance paid that amount, but they never refunded our money, every 1-2 months I am stopping by and asking for a refund but they always say they emailed to their boss and payment will be transferred on the 15th of the next months, but 14months later we still did not receive the refund 👎

I’ve never even written one of these before for a business unless I’m trying to get a good business new business but just had a weird experience. To start the tech and hygienist were both great. It unfortunately took an hour of me waiting in the chair before a hygienist was available. But things happen, schedules run behind, no big deal. It wasn’t until the end where they recommend I get a crown on a root canal. The only issue is that I already have a crown where they said I needed one. I confirmed with my previous dentist and they also said, yes that’s a crown, a full crown. However even after getting back to Dr. Trey with this information he doubled down. Saying it was partial or a half crown even though I know it’s not. Really not impressed by him being unwilling to question why I would push back. Working with patients trying to advocate for themselves shouldn’t be dismissed as the patient being wrong.

They're not too gentle here with patients. Pulled a whole tooth with wreckless abandonment and sent me about my way no pain meds, nothing. Im not heavy on the medication stuff but I would at least had liked to be provided the option if need be. Pretty painful procedure and they only made it worse. Almost feel as if they were taking it personal and trying to teach me a lesson. Highly WOULD NOT recommend.

Stopped by here for information on a dental procedure. The front desk ladies were amazingg and very welcoming. They answered all of my questions and were super helpful. I look forward to doing more business with peak dental. This place is awesome!

Be careful with Peak Dental! This is a rudderless business with have no management and therefore no communication. Dr. Luis Oraca and Dr. Zizi who first saw me have since vanished and left their clients to deal with their mess. Keisha the office manager for the north location who promised to help track someone down for us to at least get our money back has also decided to take the same direction and told us there was nothing they could do nor would she put us in contact with anyone. I have been passed around the over 2 years with my Invisalign treatment and have made no attempt to resolve the issue. I've been taken for more than 12,000 dollars by this dental chain and I have nothing to show for except lost time and a refusal to do anything about it.

Who's the receptionist at this place? Never got a call/text response back and LAST MINUTE canceled my appointment 2 times consecutively + my fiancé's paid invisalin monthly check up. I previously gave this place a 5 star, but this is slowly showing why it got a 2.8 star rating on Yelp. Please do better!