PreZen Dental: Herrick Lai, DDS
Transparent general dentistry on Park Ave South
Smyleee Rating
Excellent
About PreZen Dental: Herrick Lai, DDS
PreZen Dental, led by Dr. Herrick Lai, DDS, is a general dentistry practice located in suite 1111 at 381 Park Avenue South in the Gramercy Park and Murray Hill area of Manhattan. The practice offers general dental services with a notable focus on patient communication, clinical transparency, and a non-pressured approach to care.
Preventive services at PreZen Dental include professional dental cleanings and thorough oral health examinations. Dr. Lai takes time with each patient to explain findings and to provide a clear picture of the current state of their dental health. Patients appreciate his willingness to explain what is and is not urgently needed without pushing unnecessary treatments, which is a consistent pattern noted across patient experiences at the practice.
Routine restorative work is available as needed, and Dr. Lai provides referrals for specialty care when required. New patients of all backgrounds and dental histories are accepted, including those who have not seen a dentist in a long time. The practice maintains a clean, well-organized office environment with a calm atmosphere at this Midtown South location.
Couples and families where both partners are patients note that both receive individualized attention during their respective visits. Dr. Lai is described as thorough, knowledgeable, and friendly—and takes the time to listen to each patient’s concerns before outlining a recommended course of action. For patients seeking a dentist who takes a patient-paced approach to care, this practice is a consistent option in the Gramercy area.
381 Park Avenue South is situated between Gramercy Park and Murray Hill, near the intersection of Park Avenue South and 27th Street. The office is accessible via the 6 train at 28th Street and is within walking distance of Madison Square Park, Gramercy Park, Union Square, and the Flatiron area.
Patients in Gramercy, Murray Hill, and surrounding Manhattan neighborhoods looking for a general dentist with clear communication and a non-pressured approach can contact PreZen Dental through this page to schedule an appointment.
General dentistry practice at 381 Park Avenue South, Gramercy area. Dr. Herrick Lai offers thorough cleanings and transparent, non-pressured dental care in Manhattan.
Clinic Details
Insurance
7 plans accepted
Best Known For
General Dentistry
Accepted Insurance
Business Hours
| Monday | 10:00 AM – 6:00 PM |
| Tuesday | 10:00 AM – 6:00 PM |
| Wednesday | 10:00 AM – 6:00 PM |
| Thursday(Today) | 10:00 AM – 6:00 PM |
| Friday | 9:00 AM – 2:00 PM |
| Saturday | 9:00 AM – 2:00 PM |
| Sunday | Closed |
Frequently Asked Questions
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Location
Services Offered
General Dentistry
General dentistry at PreZen Dental: Herrick Lai, DDS covers the routine care that keeps teeth healthy — exams, professional cleanings, tooth-colored fillings, and decay prevention — for patients across New York.
Reviews
Smyleee Rating
Excellent
277 reviews
Smyleee Rating reflects verified profile signals, reviews, and overall care quality.
Recent Reviews
Dr. Lai is patient and lets you know the details on what comes next during the appointment.
Always a pleasure!!
I have so many great things to say about Dr. Lai… He is a phenomenal competent and polite professional in the sciences. In fact, he is fully devoted to your dental hygiene well-being. He is organized, charismatic, enthusiastic and always happy to see you. I recommend Dr. Lai to every person that wants to exhibit a great smile. I am currently doing the “Invisalign treatment” with him and my teeth are looking so straight now. I’m feeling good about myself baby lol. I always thought the hardest thing in this life was to find a great dentist. And if you come across Dr. Lai then you will look no further. He cares about improving himself for the better of his patients and that is exemplary. You can tell that he loves his craft and I love him so much because of that! Top notch!
I’ve been going to Dr. Lai for many years from a friend’s recommendation. He’s fast, thorough, honest, and funny! The new office is very nice as well.
Dr. Lai is everything you could ask for in a dentist. He’s kind, friendly, and efficient. Doesn’t do unnecessary work. Painless. I heartily recommend him!
I have horrible phobia due to some difficult childhood experiences - and I've been trying to replace that with positive experiences in adulthood - with very little luck. I had my first appointment with Dr. Lai yesterday and - I can't believe I'm saying this: it was actually really...great. I got a cleaning AND a really difficult filling in a front tooth that required a lot of care, art, and patience. I honestly didn't expect Dr. Lai to be able to do the filling same day (it was supposed to be just a cleaning and xrays) but he had the time and offered me the option - he didn't pressure me and actually gave me a chance to back out. But I did it, and it was a gamechanger. Dr. Lai checked in with me consistently, and he talked me through what he was doing (very helpful) - like letting me know when he expected something to feel sensitive, when was scraping, what next steps were, etc. Something that had been keeping me from smiling for months is now gone! Replaced with a lovely, normal tooth. AND: I made a follow up appointment to continue taking good care of my teeth. I'm really proud of myself but I'm also really grateful to Dr. Lai.
Could not recommend more. Dr. Lai is awesome, he’s done wonders with my Invisalign treatment. He’s a great communicator and does a great job of explaining what he’s working on and the results you can expect.
Dr. Lai is fantastic! He is very knowledgeable, transparent and friendly. My husband and I both had check-ups and cleanings. We had great experiences and will definitely be back.
Dr. Lai is the best. I hadn't been to the dentist in years and he put me right at ease and was very thoughtful and thorough with the visit.
Dr. Lai is amazing. His hygienist did a great job cleaning. He was very thorough, explained everything, and he was not pushy or trying to sell unnecessary treatments. As a medical professional, I really appreciated the care he provides. I will definitely be back.
Dr. Lai is an exceptionally kind and engaging professional who immediately puts patients at ease. His great energy, warm demeanor, and genuine nice smile create a welcoming environment from the moment you walk in. He has a natural ability to connect with patients while maintaining the highest level of professionalism. The office itself is impeccably clean and well-organized, which speaks volumes about the care and attention given to patient comfort and safety. Dr. Lai’s approach makes dental visits feel less stressful and more positive. I highly recommend Dr. Lai to anyone seeking a dentist who is not only skilled, but truly invested in creating a great patient experience. Monica
I had the pleasure of seeing Dr. Lai, and I can confidently say it was an exceptional experience from start to finish. Dr. Lai's attention to detail is truly unmatched. He takes the time to thoroughly explain everything and listens to all your concerns, making sure you feel heard and understood. His genuine care for his patients shines through in everything he does. The entire experience was comfortable and pleasant, with a calm and welcoming atmosphere. I highly recommend Dr. Lai to anyone looking for a doctor who truly goes above and beyond for their patients. You won't be disappointed!
Reviews are aggregated from public sources.
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