Transparent general dentistry on Park Ave South
Smyleee Rating
Very Good
PreZen Dental, led by Dr. Herrick Lai, DDS, is a general dentistry practice located in suite 1111 at 381 Park Avenue South in the Gramercy Park and Murray Hill area of Manhattan. The practice offers general dental services with a notable focus on patient communication, clinical transparency, and a non-pressured approach to care.
Preventive services at PreZen Dental include professional dental cleanings and thorough oral health examinations. Dr. Lai takes time with each patient to explain findings and to provide a clear picture of the current state of their dental health. Patients appreciate his willingness to explain what is and is not urgently needed without pushing unnecessary treatments, which is a consistent pattern noted across patient experiences at the practice.
Routine restorative work is available as needed, and Dr. Lai provides referrals for specialty care when required. New patients of all backgrounds and dental histories are accepted, including those who have not seen a dentist in a long time. The practice maintains a clean, well-organized office environment with a calm atmosphere at this Midtown South location.
Couples and families where both partners are patients note that both receive individualized attention during their respective visits. Dr. Lai is described as thorough, knowledgeable, and friendly—and takes the time to listen to each patient’s concerns before outlining a recommended course of action. For patients seeking a dentist who takes a patient-paced approach to care, this practice is a consistent option in the Gramercy area.
381 Park Avenue South is situated between Gramercy Park and Murray Hill, near the intersection of Park Avenue South and 27th Street. The office is accessible via the 6 train at 28th Street and is within walking distance of Madison Square Park, Gramercy Park, Union Square, and the Flatiron area.
Patients in Gramercy, Murray Hill, and surrounding Manhattan neighborhoods looking for a general dentist with clear communication and a non-pressured approach can contact PreZen Dental through this page to schedule an appointment.
General dentistry practice at 381 Park Avenue South, Gramercy area. Dr. Herrick Lai offers thorough cleanings and transparent, non-pressured dental care in Manhattan.
Best Known For
General Dentistry
| Monday | 10:00 AM – 6:00 PM |
| Tuesday | 10:00 AM – 6:00 PM |
| Wednesday | 10:00 AM – 6:00 PM |
| Thursday | 10:00 AM – 6:00 PM |
| Friday | 9:00 AM – 2:00 PM |
| Saturday(Today) | 9:00 AM – 2:00 PM |
| Sunday | Closed |
General dentistry at PreZen Dental: Herrick Lai, DDS covers the routine care that keeps teeth healthy — exams, professional cleanings, tooth-colored fillings, and decay prevention — for patients across New York.
Smyleee Rating
Very Good
273 reviews
Smyleee Rating reflects verified profile signals, reviews, and overall care quality.
Dr. Lai is an exceptionally kind and engaging professional who immediately puts patients at ease. His great energy, warm demeanor, and genuine nice smile create a welcoming environment from the moment you walk in. He has a natural ability to connect with patients while maintaining the highest level of professionalism. The office itself is impeccably clean and well-organized, which speaks volumes about the care and attention given to patient comfort and safety. Dr. Lai’s approach makes dental visits feel less stressful and more positive. I highly recommend Dr. Lai to anyone seeking a dentist who is not only skilled, but truly invested in creating a great patient experience. Monica
Dr. Lai is amazing. His hygienist did a great job cleaning. He was very thorough, explained everything, and he was not pushy or trying to sell unnecessary treatments. As a medical professional, I really appreciated the care he provides. I will definitely be back.
Dr. Lai is fantastic! He is very knowledgeable, transparent and friendly. My husband and I both had check-ups and cleanings. We had great experiences and will definitely be back.
Dr. Lai is the best. I hadn't been to the dentist in years and he put me right at ease and was very thoughtful and thorough with the visit.
I had the pleasure of seeing Dr. Lai, and I can confidently say it was an exceptional experience from start to finish. Dr. Lai's attention to detail is truly unmatched. He takes the time to thoroughly explain everything and listens to all your concerns, making sure you feel heard and understood. His genuine care for his patients shines through in everything he does. The entire experience was comfortable and pleasant, with a calm and welcoming atmosphere. I highly recommend Dr. Lai to anyone looking for a doctor who truly goes above and beyond for their patients. You won't be disappointed!
Reviews are aggregated from public sources.



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