Q & M Dental Surgery (Hougang Central)

Had a really great experience with Dr. Serene Yeo at Q&M Hougang Central! She’s super patient, understanding, and very gentle on my tooth. I found out that my tooth needed to be extracted, and I was nervous about it, but she made me feel calm and comfortable throughout. Thanks to her, I’ve overcome my fear of going to the dentist! I’ll definitely be back for polishing and scaling soon!!

Go for dentist Marco Li @hougang central branch. No more painful treatment, no need to open the mouth so wide that your jaw locks up, it was the most relaxing regular cleaning I’ve had!

From the moment I walked into the Hougang Central branch, the front counter staff were so welcoming and friendly – it really set a positive tone. Then, during my surgery to extract my wisdom tooth, Dr. Justin was absolutely brilliant. He was incredibly patient, explaining everything clearly. And the nurse (Im sorry that I didnt get her name) who assisted? She was a lifesaver! I got pretty nervous, but she was so empathetic and reassuring, which made a huge difference. Honestly, the whole team, from the front desk to Dr. Justin and the nurse, made what could have been a stressful experience feel much easier. Highly recommend them!

Dr Peggy and staffs are friendly. It was my first impacted wisdom tooth extraction and it ended in 15 minutes. It was quick, painless and reassuring. Please enjoy a picture of my bloody tooth :3

I had concerns about the transparency and professionalism of Dr Peggy: - She was not upfront about the costs e.g. put in fluoride without asking when it require additional cost - Teeth still have stain after scaling and polishing - Her actions, tone and recommendations were rushed, casual and profit-driven rather than patient-centered - She advised my friend to remove four wisdom teeth, even though a second opinion confirmed that only two needed urgent extraction - After the wisdom tooth extraction, she FORGOT to place gauze, leading to excessive bleeding and we had to approach another clinic to assist - She jumped into wanting to do metal fillings without discussing aesthetic concerns or the presence of mercury, only talk about alternatives after we specifically asked - When we went to another clinic to seek second opinion, the dentist mentioned that she did not remove wisdom tooth stitch which prevented proper gum healing These experiences raised concerns about the quality of care and patient communication that Dr Peggy has. And we are not the only comments here who have said the same thing about how she always want to do her way and would use fear to coerce patients to doing treatment that are not required. Receptionist is kind and I give credits for that.