Senestraro Orthodontics - Portland

First class operation all the way. I didn’t even want to get my braces off 🙈

Welcoming from front desk to doctor. Professional, clear communication, positive and sensitive to finances without judgment. Thank you so much.

Our family has had a great experience at Senestraro. The staff are friendly and professional, and always explain any treatments or procedures in detail. Would highly recommend!

They were absolute awesome ,Can't wait to let them get started

Everything was great. Everyone was friendly and very helpful. Made my child feel safe.

Absolutely a wonderful place to bring yourself or kids to get Ortho work. The ambiance and the authenticity of care were stunning! Every staff member that I encountered was lovely and I truly felt heard by both the Treatment Coordinator and the Orthodontist. They helped me to feel safe and at ease about getting work done as I have an intense dental situation to correct. Thank you to my Dentist @Cedar Dental for recommending Senestraro! I'm looking forward to getting Invisalign!

We had an excellent experience with Senestraro Orthodontics. The atmosphere was stress-free, informative, and details of the plan were clearly explained. Most importantly, our kiddo felt comfortable/ calm in the office and Dr. Z was kind and helpful. Additionally, Mel helped us understand our costs (extremely fair pricing) and our insurance benefits with great detail and answered all of our questions thoroughly and kindly.

The staff was extremely friendly gave me Al the information I needed and the office was super clean and inviting.

TL;DR: 100/10, Highly recommend! I want to preface this by saying that I used to work in orthodontics, so when looking for an orthodontist, I was looking for more than just a treatment plan. I'm looking for the right vibe, culture, and overall experience. I had been quoted elsewhere, but it just didn't feel like the right fit. From the moment I walked into this office, I knew it was different. The front office staff greeted me with huge smiles and made me feel genuinely welcome. Scarlett, the treatment coordinator, is such a beautiful soul. She was outgoing, relatable, and took the time to really get to know me and understand what I was looking for. I never felt rushed or pressured, and I definitely felt heard throughout the consultation. I also have two French Bulldogs at home, so seeing the doctor's dog in the office instantly made me feel right at home. It's those little things that tell you a lot about a practice. Overall, you can tell that the doctor and staff truly care about their patients, their culture, and the work they do. Everyone seems happy to be there, and that positive energy is felt the second you walk through the door. If you're looking for an orthodontic office that feels warm, welcoming, and genuinely caring, I highly recommend checking them out.

I’d say our experience was ok. In hindsight I’m not sure we should have gotten braces for our son, and if we did I would have gone somewhere smaller with a more genuine feel. The technicians felt robotic and not very helpful/knowledgeable, barring one or two, and the front desk staff were often fake nice with a couple exceptions. They sponsor local school events but don’t actually feel like part of the community-it’s very much a business, concerned heavily with marketing. We were often confused about next steps and procedures because the information was imparted so perfunctorily, and it was extremely hard for my son to comply with having to put in four bands anytime he wasn’t eating (also, fast growing 13 yo=lots of eating). We were often unclear about which teeth were to be banded and there didn’t seem to be a lot of interest in clarifying. We ended up concluding early because his band compliance just wasn’t as high as it was supposed to be and I thought it was more important that he could clean his teeth well if that’s all his braces were still on for. And now he’s supposed to wear two retainers all the time for months, which again is going to be hard to comply with. I’m just not sure it’s worth it if there’s a good chance his teeth will shift back if he’s not fully compliant. Overall, not a terrible experience, but not great either.