SF Implants and Perio | Dr Terry Im and Associates

Dr.Gunstream's office is extremely clean. Her staff very attentive and courteous. Doctor Gunstream is a top surgeon, I felt confident in her hands.

Excellent

Dr. Gunstream did a very good job with my gum graft. Quick recovery, very good treatment, and solving all my questions. Also she was conservative on the treatment, which is always appreciated

I don’t say this lightly: Dr. Gunstream might be the worst physician I’ve ever had. In my experience, Dr. Gunstream was a remarkably untrustworthy and incompetent doctor, who was matched in quality by her office's front desk and hygienist. I came to Dr. Gunstream’s office experiencing new pain and abnormal changes. She concluded my condition required no action. Wondering if she might’ve missed something, I returned soon after; during which she determined any issue was not within her purview. Upon Gunstream’s suggestion, I booked my next cleaning with her office, in anticipation that she would check my status and update my notes, as was routine with previous providers. During that appointment, I was frustrated with the front desk to learn it was booked on Gunstream’s off-day. Doubly surprising was going home with a swollen lip from the heavy-handed hygienist tugging so hard during that needlessly miserable cleaning. I never scheduled another. Months later, I called Dr. Gunstream’s office and booked a 6-month evaluation. Within minutes, I received a callback from her office to cancel the appointment I’d just made. The reason cited was that Gunstream doesn’t see patients sooner than one year intervals for evaluations. This was odd, and completely counter to my experience with other providers. Though confused, I reluctantly accepted the situation. Something still felt off, so months later I booked another eval appointment. Again, the same exact thing happened. I was instantly called back by her front desk to cancel said appointment. By this point, what was a frustrating situation had become legitimately distressing. Eventually, I insisted on speaking with Gunstream directly to understand why she was denying me care. She curtly stated that she wasn’t, and agreed to do the eval - which again resulted in no recommendations. I finally sought a second and third opinion from other offices within her specialty, both of whose conclusions directly conflicted with Gunstream's. In hindsight, I should’ve gone elsewhere sooner. The time, energy, and money wasted on Dr. Gunstream’s office was truly regrettable. I'll never know what was really going on, but whether or not Gunstream had some personal issue with me, nothing justifies the blatant dishonesty and unprofessionalism.

Dr. Im is outstanding! Super efficient, amazing bed side manner and just knows what he is doing. Definitely makes you feel at ease.

Dr. G is fantastic! The care and professionalism of the team is outstanding!

Very good care from Dr. Gunstream and Henry, Dr. Gunstream explained everything clearly, both procedure and aftercare. Procedure went well.

Couldn't have had a better experience. I would recommend Dr. Gunstream to anyone. And Henry is the best!

I have always had an excellent experience with everyone at the office, including but not limited to Dr Gunstream, Jenny, Molly, Ben and Henry. Scheduling is easy and treatment top class. Everyone in the office is friendly as well as professional, efficient and patient - with clear communication and answers to any questions. Highly recommend.

I had a gum graft with another surgeoun, and it was miserable. The care and work of Dr. Gunstream and Henry made both my experience and my healing SOOO much better and less painful than my last experience!