SmileMakers Montgomery

I've been going to SmileMakers for about 2 years now and I love them! Every time I'm there for my appointments their staff is welcoming and uplifting. Recently, I had an extraction of my premolars with Dr. Nitha. She and her assistant made the whole procedure a calm and down to earth experience. I went in today for a cleaning and my RdH Michelle was super kind and fun to be around! Additionally, I enjoy the checking out process with the receptionist as she is also very kind and professional. I highly recommend SmileMakers!!

I was told by Aspen Dental I needed 5 root canals and 3 teeth pulled. Estimated price 10k+ with insurance. I have extreme anxiety with the dentist and a little discouraged after that visit. I finally decided to get a second opinion a year later at SmileMakers. I called and made an appointment through the AI scheduler. Today I walked in for my appointment to an absolute spotless office. Everyone had a smile on their face. I was greeted. Unfortunately the AI scheduler did not schedule the appointment. I was fine with making another time/date. The sweet caring worker at the front was adamant that she was going to get me in today. I explained that accidents happen and AI messes up sometimes and I completely understood if they could not work me in. She made sure to work me anyways. I was called to the back by another sweet and caring person. They did many xrays and listened to my concerns. I have not been to a dentist in 10 years. I was fully expecting them to give me worse news. I told them what I had been told at Aspen and very embarrassed of my smile. After seeing the xrays I was told it didnt look as bad as I thought but the doctor is about to come in to look. I waited maybe 5 minutes and the doctor walked in. I was told I only needed a good cleaning and 2 teeth pulled and a filling. The dentist was so compassionate and professional. I have already called so many people to recommend them and to tell how great they were to me. I am so excited to get these teeth fixed and straightened. Im so thankful for them.

The dentist office has always been one of my least favorite places, because whenever I go in to have dental work done, I'm naturally nervous. However, Dr. Jon Bargainer and his team are friendly, polite, kind and understanding. They're proficient in what they do and are always able to put my mind at ease and help me relax. I've been a patient of Smilemakers for over 25 years and have had routine cleanings, tooth extractions and other dental work done. In all these years I've never had an unpleasant experience. So, I highly recommend Smilemakers to anyone looking for a place to go for dental care.

My hygienist was Bre and she did an awesome job! Dr. Bargainer is always friendly and thorough.

My experience started 12/30 for crowns. What should have been up to 2 weeks to complete is now going into 6+ weeks of worsening concerns, delays & issues. My temporary teeth have open margins and look terrible. Having them placed was a terrible painful experience— what should have taken 60-90 mins— took 4 hours because errors were made. They took 3 weeks to get me back in. Never checked nor looked at teeth they received from the lab. Teeth rec’d from lab on 1/19 were visibly too short, not what we discussed —I showed pictures and was very detailed with my expectations and they came with a gap!! Now it’s NO accountability it’s all being blamed on the lab… Today they called last min and cancelled my appt Monday, again— still no teeth. Claimed they could not track or give me the name of lab. No real resolutions are being provided besides sit back and wait. No prioritization that my case will be over a month past original anticipated completion and they see no urgency to get me re-scheduled, I had to ask for another appt!! No empathy or anything remotely close to an apology. Just an expectation when I’ve paid thousands of dollars for me to wait and pray for the best. Very disappointing experience so far. I had a beautiful smile prior to this. Now I am waiting in limbo praying for the best. I will provide an update and review once completed.