South Tampa Dentistry

Always enjoy their professional and friendly service! I highly recommend South Tampa Dentistry 😀

Doctors are amazing! (Dr Mark and Dr Wyatt) Staff is amazing! I would recommend this office 100%. They have always worked with me and my schedule and have worked me into their schedule when I had an emergency. Love this office!

LOVE! LOVE! LOVE! Dr. Wyatt and his Staff. Dr. Wyatt is the gentlest Dentist a person could ask for when they hate pain & are afraid of dentists. He makes the experience painless and does everything possible to make it as enjoyable as can be. All the girls on staff are kind and friendly. Everyone in the office does everything possible to make your visit as easy as a dentist visit could be.

Everything went well.

I am saddened to have to write this review, but I need to be frank about my recent experience with South Tampa Dentistry and am writing this review after receiving an email prompting me to leave a review. I’ve had a few cleaning’s here and really loved my experiences before, but my recent visit left me really upset. I originally came in for a cleaning and also needed to get my crown re-cemented. After my cleaning, Dr. Wyatt cleaned up my crown, and an assistant was then tasked with glueing my crown back on. Once it was re cemented, my bite wasn’t quite right. After finagling with it for a few minutes, the assistant then called over Dr. Wyatt to try and fix my bite. Dr. Wyatt ground down the back of my crown a bit to fix the bite issue. After doing so, the bite still wasn’t right so he went back to grinding down the crown and without my permission, also started grinding down my bottom tooth (which is a healthy, natural tooth). I didn’t say anything at first as I trusted this dentist, but after doing that, my bite still wasn’t right and I let him know. He then again tried to grind down my bottom tooth to fix my bite, but I stopped him to let him know that I am uncomfortable with that as that is a healthy tooth that I did not want him to damage. He went back to grinding down the crown, and eventually my bite was fixed. Immediately after my appointment, I noticed sensitivity in the bottom tooth that Dr. Wyatt grounded down. I was hoping that this would subside, but several days later, I am still experiencing sensitivity in the bottom tooth that he damaged. I feel like the whole service was extremely rushed, and it felt unethical that there was no consent given by me to the dentist to grind down my perfectly healthy tooth. I am really upset about this, and not quite sure what to do now. I worry that now I’m going to have to deal with this for the rest of my life. Hot/cold liquids are now uncomfortable to drink because of this. I am hoping that I can get this fixed, but am unsure of what options I have out there. Aside from this experience with Dr. Wyatt, every other staff person and service has been great which is why I am not leaving a 1 star review.

Absolutely incredible experience with Dr. Mark. In just 7 months, he managed to fill over 14 cavities and 1 crown before my teeth had a chance to completely fall out... Truly a race against time, and somehow they won. The staff was awesome, Dr Mark was fast, and they made me look forward to appointments I definitely never wanted to have. If your teeth are plotting against you like mine were, this is the place to go. 10/10. My wallet may be lighter, but at least my teeth didn't abandon ship first!

The dentist and hygienists were nice, but the billing and communication was so bad I won’t be going back ever again. My initial call when booking was asking if they were in network before scheduling an appointment. They said they were and I said ok because I want to make sure this routine visit is fully covered at no cost. They said yes. I go and to my surprise in February I owed a $49 copay. I was very upset as it’s supposed to be $0. I called and spoke to their manager at that time a few days later who said she’d call back and speak to the owner. I wasn’t ever called back. I said whatever and moved on after no call back as it didn’t sit well with me they didn’t fix this given their staff told me incorrect information costing me money I could have not spent at another provider. This was your first sign something was wrong I owed money and shouldn’t have but instead of trying to resolve it, I didn’t get a call back and had to eat money I supposedly didn’t owe. I get an email 4 months later from my insurance company saying that this office submitted the claim to my insurance and it’s out of network and I owed over $200 more. For a fully covered routine service. Why was my claim being submitted 4 months later? I could not tell you. You told me it was submitted twice (half of the billed amount each time paying it off) which was false, I just checked my claims and the only one claim was submitted in their records which was only a few weeks ago in June and only paid half the billed amount saying I incorrectly owe the rest, nothing prior to this, so I am still getting incorrect info that’s very unsettling. I call and they assure me they are straightening it out with my insurance provider to call back a few weeks later. I do and get told there is a credit back to me? The staff member tells me to call my insurance that it appears to be resolved (contrary to what my claim is stating). Cigna tells me that it’s not resolved and the dentist I saw was NOT in their network in a contract until 2 weeks later after my appointment so he was not in network at the time I had my cleaning and X-rays. Again, I call your office back to relay this information to be met with attitude (mind you they’ve put me through so much just to get a routine cleaning and xrays) and they now tell me I’m not getting a credit that it was incorrect and someone will call me back. I call again as I didn’t get a call back and now am told I am getting a credit (again?) and an office manager would call me because my insurance is giving a very different story about this being resolved. Didn’t get that call back either. My insurance is saying this is NOT resolved they only paid half what you billed, and even worse the communication with your office has been unacceptable. All I wanted was a simple cleaning and X-rays I do twice a year, did the right thing checking you’re in network to then be put through all this mess and stress and met with attitude on top of all this. Such a bad experience. My other dentists never have had these issues. The billing and front staff and their miscommunications have ruined my experience and it’s unacceptable how I’ve been treated. I don’t trust what they say anymore as I get something different every time I call which makes me really nervous. If I ever get another surprise bill I have text receipts I was told I was in network by your office before even making an appointment and will not be paying another cent for your mistakes and I’d report this with text proof for misleading patients. Your office needs to figure out what’s going on with the communication and misinformation. I’ve never experienced anything like this. It was terrible experience for such a simple visit and things still aren’t adding up to this day and nobody is bothering to call me back. *To your response, you mean call the team that still hasn’t called me back? Cigna has a case number and will be in contact with you given your staff still has incorrect info/this is not resolved. The fact I have to be the one calling Cigna to contact you for your mistake is ridiculous.

I came in for a crown replacement for a broken crown that wasn’t even 2 years old (done at another dentist). Dr. Mark immediately knew why the crown cracked, and completely redid the prep for the crown (I don’t know the medical terminology). I just got my permanent crown put in today and my bite is back to normal and the color matches my teeth perfectly. Dr Mark is extremely knowledgeable and the staff (my dental assistant… unsure his name but he was amazing too) were all super friendly. They’re also extremely punctual and take the appt times seriously. I couldn’t recommend Dr. Mark and his team enough.

I chose this office based on the positive online reviews, but unfortunately my experience was very disappointing. During my cleaning, the hygienist repeatedly poked the roof of my mouth with dental instruments, which was uncomfortable and painful. She also skipped cleaning and flossing my back teeth, stating that they were “too difficult to reach,” and did not floss any of my bottom teeth. I have never experienced such an incomplete cleaning at a dental office. Overall, I was very dissatisfied with the quality of care I received and would not recommend this practice based on my experience

My whole family have been patients there for years and we raved about this place until recently being acquired by another company. The whole front office is a mess when it comes to scheduling, billing and the quality of customer service. I don’t know if they’re unhappy since this recent transition, but they have a horrible attitude and horrendous follow up. My family and I will be looking for a new place.

I hate the dentist but when I come to South Tampa Dentistry they ALWAYS make me feel at home and are truly genuine staff. From the receptionist, to the dental hygienist and the Doctor they work very well as a team. Dental hygienist Jamie went above and beyond to ensure I understood everything, and I really appreciated it because most places won’t take the time. Doctor Mark was great, per usual. The following visit a had a teeth cleaning with dental hygienist Nicki and she was absolutely amazing it was the most painless teeth cleaning I've gotten in my life. If you are looking for a dentist's office that does a great job look no further this place is a 10/10.