Springhurst Hills Dentistry

I know the dentist is not anyone’s favorite place, but everyone here at Springhurst Hills Dentistry made it as enjoyable as possible. I really appreciate the time they took to explain the benefits of certain things and the recommendations on how I can keep my oral health on the right track. Thank you all!

I love this office! They are all so nice there and Dr. Tran is the best.

Dr. Tran and her staff are absolutely amazing. I have severe anxiety and from the moment I walked into the door I was greeted with warm smiles. It was very easy to be comfortable with the whole staff. Dr. Tran is very knowledgeable. She wants you and your teeth healthy. She is amazing.

Pretty nice office bad policies, they claim to allow a 10 minute grace period but talk to people about walking neighborhoods off Breckenridge lane instead of checking in patients which go into your 10 minute grace period and then they reschedule you months and months down the line talking about paperwork needing to be filled out, if the receptionistwasnt busy gabbing and actually did her job it could have been completed in a timely manner. Really wanted to try this dentist but after further review and watching the receptionist just gab away on someone else's time I think I'll be better happy elsewhere..

Dr. Tran and her staff are amazing! Springhurst Hills Dentistry was recommended to me by a friend when I moved to Louisville and now I recommend this team to anyone looking for a new dentist. Every experience I’ve had here from being greeted by Kaelin to having my teeth cleaned by Ashton to Dr. Tran’s guidance on keeping my teeth and gums healthy has been wonderful. I truly feel like a valued patient here because everyone on the team makes sure that I am.

We have been going to Springhurst Hills Dentistry since we moved here in 2017. They have seen my kids grow up and still are taking care of them being young adults. The care that we have received with Dr. Tran and her staff has been exemplary! I would recommend them to anyone that is looking for a great dentist and staff that genuinely care about you.

After almost 2 years, I cancelled my next dental appointment at Springhurst Hills Dentistry during my child's appointment on 1/7/26. Pros: 1. Ashton! She's an awesome and very friendly/knowledgable hygienist. 2. Dr Tran is personable. Cons: 1. Vacation schedules (which is understandable for a small office, but difficult to manage when a dental need arises) 2. Front office customer service. 3. Terrible parking and driving around their parking lot given the lot layout and the other businesses Ultimately, it was the front office customer service that prompted this review and us switching providers. Over the last 2 years, their main point of contact has provided inaccurate information and provided "substandard customer service" (which I shared directly when we were there). I have lived many places - Atlanta, New York, Cincinnati, Boston, Charlotte, Durham, etc. And, I have great dental hygiene so I go to the dentist every 6 months. I have NEVER experienced the "miscommunications" about appointments or missed details about preferences as I have at this office. Two weeks ago was my final straw -- a change happened DURING my child's appointment despite a detailed conversation about a hygienist preference during the booking. What's even worse is that this appointment was rescheduled by the front office after we showed up to the last appointment only to learn it had been cancelled without any notice to us. When we arrived, we were met with a smug and indifferent "we sent you an email at 10 am" followed by a stare to suggest we had done something wrong by coming for our appointment when I shared I never received the email. As an avid and prompt email checker, no such email existed...and still does not. And, most importantly, if the front office of a business does not call or text its patients when there's a last minute cancellation, but will send several text reminders that you will owe money if you cancel last minute, that speaks volumes. So, take this review and do with it what you will...maybe it's the place for you, maybe it's not.