Whitman-Walker Health at 1525

Few businesses mean better than Whitman Walker, but the reason of the 3 stars as opposed to 5 comes from the communication and mgmt side. Expect long hold times for the pharmacy.. so much so that I dread having to call. I'm 63 and these are some of the worst hold times I've ever experienced unless you get lucky. They all seem a little overwhelmed.

Missing and/or conflicting info from the appointment scheduling call all the way to when i actually showed up for the appointment, where building security was simultaneously giving me the runaround as to where to go AND telling me “keep smiling and someone will give you a check” (wild to say to anyone, but sexism when you’re coming in to a ‘safe space’ to get testosterone is layers of wild). This saga culminated in me missing my appointment with no chance to be seen for another two weeks. Waste of a commute, won’t be returning.

Years ago, I had a couple frustrating experiences at Whitman-Walker, but recently I used their urgent care and it was great: easy to book, reasonable wait, and able to get meds at the pharmacy. Sarah King and Sasha were efficient, knowledgeable, and personable.

I had a great experience here with my provider, Pele Solell-Knepler. I look forward to returning under her care! She was kind, attentive, and did an excellent job listening and problem-solving with me. I really appreciated how supported and heard I felt throughout the appointment.

My child goes to this clinic and has for years but we are constantly battling getting them their medication on time. The doctors don't respond. The apps are unhelpful and glitched. And they are often times delayed on their medication. It's like they make you jump through hoops for absolutely no reason other than lack of order. And let me tell you I do not want to be responded to by an AI bot apologizing for the lack of care and the abandonment of their Hippocratic Oath. Buyer beware..

This review is for the phlebotomists at this location. I'm in and out a lot and some days are worse than others but they're always so helpful and kind and make me feel a lot better when I have to get through all kinds of tests. I really appreciate them.

There’s seemingly a lapse in Administrative oversight for this once added benefit to our community. In a nutshell Whitman-Walker clinic is disappointing! Not a matter of one poor experience but reflects long-term, systemic failures in communication, organization, and patient support. The medical providers deserve better infrastructure, and the patients deserve basic reliability and respect. BT

I registered as a new patient, finally got my appointment. I work a few miles away so I rode my scooter. Walked in the door and was turned away. They have a strict no scooter policy. It would have been nice to know that in advance. It must be nice that they can turn patience away. I will never return to this place.

I had a fantastic experience at Whitman-Walker Health dental clinic. The staff was incredibly kind, professional, and made me feel comfortable from the moment I walked in. The office is clean, modern, and very well run. What stood out most was how much they genuinely care about their patients—you feel respected and in great hands. Highly recommend!