William van Dyk, DDS & Raynato Castro, DDS

I have been going to Dr. Alderfer for about 5 years now. I had my previous dentist my whole life and he retired. I have to drive a little, but it is well WORTH IT. Dr. Alderfer is very patient with me and she does excellent work. The whole staff works really hard too all the time. I am very grateful!!! —Matt K

DDS, Dr Castro! Very kind staff and reception team. Gentle care with a relaxed environment, this third floor nook is a wonderful place to get your dental work done! Nervous? It’s okay, they are really informative about what is happening, and take extra care to listen to your needs. A father and family man, Dr Castro has the classic dad jokes to help put me in a more comfortable mood. It’s totally worth the effort. Pro tip: paying out of pocket? Ask for the discount.

I enjoy going to the dentist because of the love that's in this office, I always laugh and feel comfortable no matter the procedure when I have an appointment. Castro is my dude!

This was my first time visiting Dr. Castro’s office, and I was really impressed. I experienced great customer service from the time I checked in until I checked out. The entire office exudes a family vibe. My appointment was with Dr. Van Dyke, but Dr. Castro came and introduced himself to me. He has a great personality and is very friendly. Starr was my hygienist (her name is appropriate for her). She’s amazing—very knowledgeable and patient. Dr. Van Dyke is a rock star. He answered all my questions and did not rush me. He gave me options but did not pressure me into making any rash decisions. He has an excellent bedside manner. It felt like we had known each other for a while. If you are looking for a great dentist with a family atmosphere, visit Dr. Castro’s office. This is a true and honest review. #dentist #familydentistry #greatservice #highlyrecommended

Dr Castro is the best dentist I’ve ever had! I’m almost fifty years old and I’ve had my fair share of dental work over the years. Dr. Casto is very gentle, he explains everything he does, and really goes the extra mile to make sure I’m comfortable. Dr Castro and his entire staff are very professional and pleasant to work with! I highly recommend Dr. Castro for any of your dental needs!

I feel so sad about writing this review, for a long time I had so much respect for this place, but never again will I waste my time/money here. The receptionist at this location is extremely rude! She has no costumer service skills and shuts you down completely without giving you a chance to speak at times. She does not help you find solutions to your problems and your left with a, "your going to have to figure it out yourself attitude". At least try to help people and make suggestions or give advice within your scope. She acts like she runs the place and when I asked for a product that I needed, just because I had not been seen their in a while she stated, "I'm going to go with NO". Then as soon as you give her the same attitude your receiving she gets offended as if she wasn't the one being rude to begin with. In my incident, instead of having me speak with Dr. Raynato or a different staff member, she hanged up on me. I called back and complained to a staff member and asked that I receive a call back from Dr. Raynato, but that never happened and that's okay. I see how they like to treat their clients (guess if your not a current client you get disregarded). I was able to find the product I needed through the help of the vendor, which stated that the product I wanted is not a prescription and that I should not have had such a hard time getting it. All this could have been avoided with having the face of the dentistry offering better customer service. Note: treat others how you would like to be treated.