Coronation Dental Practice – Clinic Overview
Location: Coronation Square, Cheltenham, GL51 7SA
A long-established dental clinic serving Cheltenham residents since the late 1960s, offering general and specialist dental services in a comfortable, family-friendly environment.
Services Offered
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General Dentistry: Routine check-ups, hygienist treatments, fillings, crowns, dentures.
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Remedial & Cosmetic Care: Teeth whitening, root canal therapy, cosmetic consultations.
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Emergency Appointments: Daily availability for urgent dental needs.
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NHS Specialist Work: Accepts new NHS patients—but only via referral from another dentist.
Patient Feedback (Google Reviews)
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Average Rating: 3.7 out of 5 (across 46 recent reviews)
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Strengths:
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Highly praised for compassionate, “second-to-none” care—clinics often praised for going above and beyond, especially during painful situations.
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Staff frequently described as “welcoming and respectful”, creating a reassuring environment.
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Weaknesses:
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Some commented on inconsistent reception experience—while dentists receive strong praise, a few reviews mention front-desk customer service needing improvement.
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Quality & Environment (CQC Findings)
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During a 2013 inspection, patients reported:
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“I couldn’t ask for better treatment” and “really, really good” experiences.
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The practice was “beautiful and clean”, with robust sterilization and safety protocols observed.
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Regulatory compliance and cleanliness were confirmed as meeting expected standards.
Accessibility & Convenience
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Centrally located in Coronation Square, a busy precinct designed for shopping, parking, and accessibility.
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Patients can expect:
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Ease of access within a local centre location.
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Nearby public and private parking (including disabled access), adding convenience for visitors.
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Pros & Cons at a Glance
Pros | Cons |
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Comfortable, family-oriented environment with decades of community trust | NHS access limited to referrals only |
Highly praised dental teams known for empathy and patient care | Mixed feedback about reception desk interactions |
Well-maintained, clean facility acknowledged by oversight bodies | Some variability in online review sentiment |
Convenient precinct location with strong accessibility |
Summary Verdict
Coronation Dental Practice strikes an inviting balance between trusted, long-term service and modern patient care. While NHS access is restricted to referral patients, the clinic’s strengths lie in its comfortable setting, attentive dentistry, and strong quality assurance. A few reception experiences stand out as areas for improvement, but overall, it remains a reliable and warm choice for Cheltenham families seeking both general and cosmetic dental services.