Diamond Braces Orthodontist: Braces & Invisalign

She took her time and made sure the braces wasn’t hurting me and did a great job 10/10

Is very good

Unmatched service. I loved it

I usually accompany my sister to her braces appointments, which typically take about an hour, with the black female orthodontist. Today, however, there was a tall middle eastern male substitute doctor who was incredibly negligent. He gave unclear instructions to an inexperienced assistant and flat-out ignored them when they asked for help. Luckily, another amazing staff member stepped in to teach the assistant the proper technique and take care of my sister. I highly appreciate the staff who actually care, but this substitute doctor should not be working at this location.

I went to Diamond Braces to fix a shifting issue in my bottom front teeth. During my consultation, I was asked if I wanted to close small side gaps on my top teeth. I clearly said no, because my top teeth were not my concern. Despite that, the doctor insisted on putting braces on my top teeth without properly explaining why it was necessary. I trusted their judgment at first, but within a few days I returned and asked them to remove the top braces because that was never what I wanted treatment for. After the procedure was completed, they provided me with an Invisalign-style retainer that was poorly made. It did not fit properly or sit correctly on my teeth. Within a month, my teeth had shifted back to how they were before I even started treatment. I essentially paid and went through this process for no improvement. Worse than that, the treatment actually created new problems. The bottom braces and bite blocks appear to have pushed my teeth too far, and now my bite is off. My top teeth now overlap in a way they didn’t before, and I’m even biting into the roof of my mouth, which was never an issue prior to coming here. So not only did they fail to fix the original issue, they left me with a worse dental condition than when I started. I now have to seek corrective treatment elsewhere. On top of everything, I requested copies of my records, including photos, treatment details, and my contract. It has been two months, and I still have not received everything I asked for. This lack of transparency is extremely concerning. Overall, this was a very disappointing and frustrating experience. I regret coming here. I would not recommend this location to anyone seeking orthodontic care.

Very quick and efficient. I’ve had my braces on for only a few weeks and they feel great. They also offer great payment plans if your insurance doesn’t cover the braces.

Love the service, very personable, very polite, Dr. Protain was great. Hilary was very patient and accommodating to ALL my questions, she let me know exactly what I was doing and going to do, very knowledgeable. Amazing service!

Elizabeth the office manager was so sweet, patient, and cheerful. Very professional and explained everything to me. Dr. Protain was FABULOUS and I felt like I was in such good hands! She was very gentle and knowledgeable. Definitely one of the best dentist experiences I ever had.

I am a returning customer. In 2018, I paid $300 for four pairs of retainers. In 2025, the price increased to $600 for one pair. It is hard to believe that the cost of production has risen by 700%. Overall, I have no other complaints, but I strongly advise you to consider finding another doctor. There are more affordable providers on the market offering the same quality.

Diamond Braces on church av in Brooklyn, NY. One of the nicest, kindest and patient people. Two of my older children was a client of theirs (now 30 & 23) They were nice then and even better now. Thats why when I learned my 15yr old needed braces Diamond Braces was the place. I love my children new smile. Diamond Braces they are skilled and professional. Thank You Guys!!