Nyc Family Dental Care

Great dentist, had an implant done and I felt very little pain at all. Awesome!!!

I had a wonderful experience at the NYC Family Dental Care.The entire staff was friendly, welcoming, and made me feel completely at ease from the moment I walked in. The office is clean, modern, and very comfortable. I highly recommend this office to anyone looking for a great dental team!

I’ve been a patient of Dr. Konovalov for 3 years and had my implant done last year. The whole process was smooth and comfortable, and my crown was placed in January with great results. The doctor is truly amazing, and the staff is always friendly and professional. I’ve already recommended him to my friends 100% highly recommend 👌🏻

I am writing on behalf of my mother. She is unable to do so herself; she is 94 years old and suffers from dementia. Moreover, she firmly believes she has no health issues whatsoever. We have visited this doctor twice. (His office is located close to her home, which is very convenient) Our first visit took place a couple of years ago. The purpose was to determine whether my mother required any dental treatment. He took X-rays and briefly outlined what he believed needed to be done (I didn't fully grasp the details, as I am not a dentist). He told us he would call once he received a response from the insurance provider. Several weeks went by, and he did not call. So, I called him instead. As it turned out, they had already received the response from the insurance company—along with their own proposed treatment plan—and apparently, they had had them for quite some time. He informed us that the insurance provider (Liberty, through Anthem) had denied coverage for everything, and that he expected us to pay $8,000–$10,000 out of pocket for the work. Since my mother hadn't complained about her teeth, we decided to simply leave things as they were. We went for a second visit three weeks ago. Mom’s crown—which was anchored to four teeth—had fallen off. I told him that we needed to have it cemented back on immediately, since she couldn't eat, and that whatever else he felt needed to be done, he should plan out and schedule for a later time. He said he would submit a claim to the insurance company, as that was a necessary step. When I asked why he couldn't simply re-cement the dislodged piece right then and there—and wait for the insurance company's response afterward— he began offering some vague explanation (I didn't really follow it; after all, I'm not a dentist). He told me that the response would take about a week and that he would give me a call. Three weeks have passed as of today. I actually received the rejection notice from the insurance company two weeks ago—though, again, I'm not a dentist. Today, I took a closer look at the rejection notice; it turns out that the doctor's request focused entirely on my lower jaw. Yet the crown that had fallen out was from my mother upper jaw. It’s no wonder they denied the claim—we also don't want to treat issues that aren't causing any trouble until the actual problem causing the discomfort has been resolved. I called them today, and they told me: "You’ve been rejected." I asked, "Why didn't you call me about this two weeks ago?" And they replied, "Well, did you have your teeth pulled?" I was taken aback and said, "I’m not a dentist—that’s precisely why I came to you." They told me, "We’ll call you back in 10 minutes." It is now four hours later, and knowing that their office going to be closed for the day in few minutes, I am writing this report. I have no idea where he gets so many positive reviews; presumably, they come from people who chose to pay out of their own pockets—those without insurance, or something along those lines. In my opinion, doctors like him shouldn't be working with the public at all; they belong in prison. That is where inmates need dental work and crowns—and that is exactly where dentists of this ilk would be right at home. He may well be a skilled professional, but as a human being... (though I’m not sure he even deserves to be called one). I wouldn't shake his hand.

I am very happy with my experience at this dental office. The cleanliness of the clinic is outstanding, and everything is maintained at a very high standard. Dr. Anatoliy Konovalov is extremely professional, knowledgeable, and gentle. He takes the time to explain each step and makes sure you are comfortable throughout the visit. I highly recommend this office to anyone looking for quality dental care.

I had a great experience at this dental office. The front desk staff were welcoming, organized, and very helpful from the moment I arrived. The dental assistants were also excellent—kind, attentive, and made sure I was comfortable throughout my visit. Dr. Konovalov was extremely professional, explained everything clearly, and provided high-quality care. Overall, the service was outstanding, and I would definitely recommend this dental office to anyone looking for a reliable and friendly place for dental care.