PDADental

Nice and clean office. Hygienist Ruby was very friendly and gentle during the cleaning. Highly recommend this office.

I will no longer be returning to this practice. I cannot recommend them to anyone dealing with chronic health conditions.During my visit, Dr. Erik Stump completely dismissed my documented chronic pain diagnosis. Because this critical health information was ignored, the treatment caused me significant and unnecessary additional pain. A medical professional should listen to their patients and adjust their approach accordingly, but that did not happen here.To make matters worse, the front desk staff were unprofessional and at time rude during my interactions. Between the lack of clinical empathy from the dentist and the poor customer service at the front, I do not feel safe or valued as a patient here. I will be taking my business to a practice that prioritizes patient comfort and respects medical histories.

I came in for a chipped tooth. The staff was kind and I got a detailed analysis of my bite. Shockingly though, they did not fill my chipped tooth (the whole reason I came in) and spent the entire session trying to upsell me on Invisalign. Basically just got an hour-ling Invisalign marketing session.

The hygienist Ruby is incredible! Really took her time to understand my concerns. She was kind, professional, and knowledgeable. Very thorough cleaning as well. Hope to see her again next time

Amazing service. I’ve been going here for years and the service has always been consistent. I completely trust the team and their care. Everyone is amazing and kind. Shoutout to Lala and Dr. Stump for making my visit enjoyable!

The hygienist Ruby is amazing. Very thorough and gentle. She took her time to educate me on my teeth and gums. My teeth have never felt this clean before.

WILL LIE ABOUT COPAY! DONT GO HERE! I was supposed to have a $35 copay and they charged me $250! I had even called in advance to verify insurance and that I would have the $35 copay for the usual dental exam, which they had confirmed, and said nothing of the "required new patient exams" they would force on me. When I get to the appt, they start pushing for other exams that they say they "need to do for first time appts". I kept saying to please see if it was covered by my insurance before performing as I was not familiar with these exams, but they said I had to do these exams as a new patient. Then I'm hit with a $250 bill. I always get my bi-annual dental exams and this was the first time I was charged over my $35 copay. When I called my insurance on why the services weren't covered, my insurance said the dentist did exams that were above the normal amount they were supposed to do for annual exams. Essentially the dentist told me these exams were required for new patients and were covered by my insurance, forced me to get exams even when I said I did not want to, and then I had to pay an unreasonable bill for an appt that should have been a normal annual appt. They also try to push invisalign and teeth whitening.

I really love going to this dental office. Longtime patient and it only gets better. Sheri my hygienist is certainly the best way to start off every appointment -- attentive service and making everyone feel comfortable.

Dr. Stump and his team were excellent! This was my first time going to the practice and I was taken care of right on time. The staff was extremely kind and welcoming. I got a cleaning and whitening done and both turned out great. Will definitely be back!

I have been a patient at PDA Dental in downtown Manhattan for decades and have always been treated with respect and compassion for all my concerns. Sheri, my hygienist of many years, is a warm, thoughtful, and friendly person along with being a consummate professional at her job. She always eases me through my appointment with care and good humor.

My sincere thanks to the PDA Dental team for the excellent care you provided to me recently. Dr. Stump - The process of replacing multiple crowns felt quite daunting at first, but you, Mary Lou and your wonderful team made it a smooth and comfortable experience. Your calm, reassuring approach and thoughtful chair-side manner helped put me at ease right away. I truly appreciated the way you explained everything with care and made sure I felt supported throughout the procedures. It means a great deal to feel heard and looked after in a setting that can so often be stressful. Thank you again for your skill, professionalism, and kindness. I’m grateful to be in such good hands and highly recommend you to anyone looking for an outstanding dentist! Marita S. - Thanks very much for my recent dental cleaning. You were so friendly and made the whole thing feel way less “dentist-y” than I expected. I really appreciate how thorough you were and all the tips you gave me to keep my teeth feeling their best. You’ve got a knack for putting people at ease, and it made the appointment such a breeze. Looking forward to seeing you again at my next visit!