Prism Health North Texas Dental Care

⭐⭐⭐⭐⭐ I have never been more satisfied with the staff and service at Prism Dental! I truly trust this team with my dental care, and I am so grateful for the compassion, kindness, and support they have shown me. While going through my cancer treatment, they helped me maintain my smile and gave me one less thing to worry about during such a challenging time. Their care has meant more to me than words can express. Kudos to the entire Prism Dental team for going above and beyond! I highly recommend them to anyone looking for a dental team that genuinely cares about their patients. ❤️

The prism’s health dentist clinic is the best place and they have the most amazing staff and professional doctors will make sure that you smile again. Well informed and professional doctors and professional staff

The staff was excellent, and the doctor was too. Thank you for everything you do to make one feel good. God bless you all.

The staff was very caring and explained everything before doing. Dr Heath was absolutely amazing. Very caring, explained everything to me. Office was clean and very well attended to.

My first time to visit this location just like the Vickery clinic in North Dallas I was pleased with the care that I received. The doctor and his staff were very caring and took the time to explain all my concerns. I will look forward to my future visits at this clinic. Since my first visit I have had the best experience. Dr. Heath is on point with professionalism and making sure that I am comfortable with every procedure that he has performed. I would recommend him to anyone that's needing any Dentistry done if they are in pain or needing any Extended Care done to their dental problems.The staff is always Pleasant and caring every appointment that I have had. I just really appreciate the Prism Healthcare Team Thanks again for all that you do.

Excellent, they are the best

Everything about Prism Dental, is awesome! Dr. Luis Sanchez, is the best!

A great experience from the front desk, to the technicians and especially Dr. Sanchez. He is upbeat, positive and professional. Patiently listens and answers all questions. Thanks for the great dental care!

Doctor was very detailed in his explanation of exhaustion, cleaning process, and what will occur on next visit. Very please with front end office area. Very clean and pleasant staff. Overall vista is a 10 out 10.

I had a very disappointing experience at Prism Health North Texas Dental Clinic today. I arrived for my 9:30 AM appointment and stood at the reception window waiting to be acknowledged. The lights were off behind the reception glass, and two reception staff members appeared to be occupied with their personal phones. I waited several minutes without being greeted or asked if I needed assistance, despite other patients in the waiting area having already been checked in. After I spoke up, I was finally asked if I had an appointment. There was no greeting or apology for the wait. I provided my name and was handed paperwork to complete. The interaction felt dismissive and unprofessional. I was so upset by the way I was treated that I stepped outside briefly to gather my thoughts before returning with the completed paperwork. When I returned, I requested that a manager or the dentist contact me regarding my experience. I expressed my concern that I had been ignored while staff members appeared to be focused on their phones. Instead of acknowledging my concerns, I felt they were dismissed. Everyone deserves to be treated with courtesy, respect, and professionalism when they arrive for a medical or dental appointment. Unfortunately, that was not my experience today.