New York Family Dentistry

I like the facility because it’s clean, the staff is courteous, and I’m usually in and out when scheduling is done correctly. I have been going here for the past three years. I had my Invisalign work here and now I take my children (2yrs,6yrs,10yrs old) to get their annual cleaning and soon braces. All the dentist are friendly and willing to answer any questions. I’ve had my little issues with the staffing especially the front desk with scheduling but overall I would and have recommended this facility.

I have been trying to book an extraction appointment for over a month for my son that the doctor their told me that what he needs. He is in daily pain, yet I keep being offered distant dates. ​Ironically, I am receiving calls from your clinic to schedule a routine cleaning for my other son. It is unacceptable to prioritize routine cleanings over an emergency extraction for a child in pain.

This dental clinic is really neat. Always clean . The staff is always friendly even the receptionists. And I hardly have to wait too long and also never feel rushed. Definitely recommend

Back in the day, I would have given this office 5 stars hands down. But now that the former manager is not running the front desk, the place has gone downhill. The young lady who sits closest to the door is always nice and as helpful as can be even when faced with inconsiderate people. The 2 assistants that have been there for as long as I can remember are still absolutely amazing. Lastly, the main doctor there got me through my 2 implants with 0 amount of trauma. But until some staff changes are made, I will not be returning.

I have been to more than one of NY Family Dentistry affiliated offices in the Canarsie area so this review is not based on a one time visit. First of all the impression I received was that for every visit they were after my pocketbook. The dentist who saw me never spoke a word to me but quickly examined my mouth in less than two minutes and left the room. Another lady came in and would not answer my questions about the diagnosis she was giving me but was telling me it would cost $5,000 to fix the gingivitis which to this day I don't think I have because I've never addressed it and have never lost a tooth in my mouth and I'm over 65 years of age. Secondly, I noticed that the equipment on the tray they use to examine the patients mouth were all rusted. My daughter who visited all 5 locations told me that she's never seen them open anything out of a package. She also said the dentist at one of the locations she visited dropped the instrument twice on the floor and just wiped it off and continued using it in her mouth (mind you this was during the Pandemic). There is much more that could be said but I'm running out of writing space. I would recommend you think twice before visiting any of the 5 affiliated locations of NY Family Dentistry in Canarsie. If you are concerned about getting quality and honest dental service please do your homework before visiting one of these 5 NY Family Dentistry affiliated locations in Canarsie. UPDATE: (8/11/2025) - The purpose of this review was not in hopes to receive a response. I've already received a response from your office and it was very shocking at the way my issue was handled. This review was written with the intent to make others aware of the situation that exists at NY Family Dentistry and its associations. Please know you will not be seeing me again at any of the Family Dentistry locations. I have already moved on.